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University of Melbourne and Auckland University of Technology find “Hybrid Teleworkers” are Most Productive

- November 3, 2013 - 0 Comments

Last week an independent study on trans-Tasman teleworking practices that we had commissioned from the University of Melbourne’s Institute for a Broadband-Enabled Society and Auckland University of Technology’s (AUT) New Zealand Work Research Institute. The research was the first of its kind with over 1,800 employees and 100 managers surveyed across Australia and New Zealand to delve in to the attitudes of teleworking in the two countries.

To launch the report we hosted media in three Cisco offices across the region (Sydney, Melbourne and Auckland) with researchers joining the event via TelePresence in each location. The key researchers presenting the findings were Professor Tim Bentley, AUT University, Dr Laurie McLeod, Dr Rachelle Bosua, University of Melbourne and Dr Marianne Gloet, University of Melbourne

The report uncovered some very interesting findings and resulted in the coining of a new term – the “Hybrid Teleworker”. A Hybrid Teleworker is someone who teleworks between one and three days a week and the study has found that this group is the most productive worker.

For those of us who telework, there was some encouraging proof-points to come out of the survey with hybrid teleworkers in particular recording a 12 percent higher perception of productivity. Additionally 71 percent of employees agreeing that teleworking has a favourable influence on their overall attitude to the job.

The study uncovered that the majority of managers would like more formal training on how to manage remote employees. Just under half of managers who manage remote workers have received telework-related training across areas such as management of teleworkers, providing a safe and healthy work environment in alignment with the Occupational Health and Safety Act (OH&S), and the effective use of technology to stay connected with colleagues and work systems with the appropriate levels of security.

What is evident from the launch of the findings though is that teleworking is a real trend and businesses are beginning to embrace it as mainstream. Whilst other Fortune 500 companies are discouraging teleworking, this research proves that, when done right telework has real benefits. And at Cisco we continue to actively embrace the measurable and significant productivity benefits of teleworking.

To view the full report, follow this link: Trans-Tasman Telework Survey Report

To register for the 2013 National Telework Week Congress in Melbourne, Australia on the 19th of November follow this link


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