Teleworking in emerging markets is on the increase. It’s helping businesses across Emerging countries to work and collaborate effectively, and be more productive wherever they are located.
In South Africa, 85% of companies offer flexible working*, which is a much higher proportion than some European countries. The next generation of workers in the Middle-East and Africa are expecting to have the option to work at home. In fact, only 9% think they’ll be in the office full time*, which suggests the days of a fixed workplace and 9-to-5 working are over.
At Cisco, we’re committed to offering choice to our workforce. We think this is fundamental to a positive and engaging employee experience. Teleworking here is encouraged and let me offer you a personal story from this week.
We had an Emerging Theatre ‘All Hands’ hosted by my boss and myself via WebEx. Let’s consider the numbers: we set this up giving our teams just 10 days’ notice; and we brought together over 500 of our colleagues from their desktops, workplaces and home offices to educate and inspire them using video collaboration: presentations, webcam and a Q&A via chat, text, email and audio. This was one of the largest assemblies of our team this year and it took place across 12 timezones for 90 minutes.
Those numbers are quite staggering, even more so when you begin to consider the wider benefits: minimal disruption, maximum attendance, no additional travel arrangements, venues, (catering, flights, taxis, or hotels) and the bonus for employees is minimal impact on their private lives. The value for us is not merely in having the capability and flexibility to host this kind of event but also the level of participation and commitment from our teams.
What employees need – as well as choice -- is sensitivity to their circumstances and flexible workspaces that match their needs. For companies, not only does finding the right solution help to maintain productivity levels, it can also motivate existing staff and help you attract talent from the next generation who expect teleworking to be an option throughout their careers.
On a daily basis the power of our teleworking is bringing our talented people from across the whole of Emerging closer together at Cisco and the effects of teleworking on our productivity at work and our quality of life cannot be underestimated. We look forward to seeing you on a screen near us soon!
*Regus, 2011, global research report based on responses from 17,000 businesses across 80 countries