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How do we get our teachers and faculty members to adopt technology?

How do we get our teachers and faculty members to adopt technology?

One of the greatest, and most important challenges education institutions face is adoption of technology by the faculty.  This challenge is common across geographies and at all levels of education.  And it’s a major issue.  If we can’t get the very individuals who deliver education to change the way they think about technology, then we will fail to prepare our students with the 21st century skills required to compete in a global economy.

Over years of talking with education leaders who have shared a number of insights on professional development, and exploring how to use some of our own technologies, I’d like to share some of the best and most impactful ways we can turn the tide:

1.       Show faculty members what’s in it for them.  Help them to understand time savings they will realize when they use new technologies.  Remember how resistant some teachers were (and some still are) to keeping track of grades and taking attendance online?  Remind them of how much time they saved from past technology innovations.

2.       Give faculty members a laptop, web access, and a mobile device.  Tell them they can attend their next staff meeting from home.  All they need to do is login to a website, follow the audio instructions, and they’ll be in attendance.  Or, make the next staff meeting online only.

3.       A recent study that we did with Clarus Research showed that faculty members learn best from one another, and that’s their preferred method of learning.  Give all faculty members FLIP video cameras, and ask them to find a faculty member who has a great reputation and student following.  Ask them to video record one of their classes, make observations about what makes the teacher great, and post the videos and observations on an internal web portal.

4.       Many teachers and professors (and people in general) struggle with using technology and are too embarrassed to admit it.  Identify your top 20 most tech-savvy students, and set up an incentive program to receive an IT certification for helping teachers use technology.  If you have a Networking Academy Program, even better.  Pull students from here.  Let teachers know they are helping students by providing access to their classrooms. Give the students an opportunity to learn more about technology and exposure to teaching by helping teachers use technology in their class curriculum.

5.       Encourage an online community of best practices.  Allocate a portion of your intranet for best practice sharing.  Enable the posting of blogs, videos, and compelling content so that all teachers can access the information.

6.       Use those same FLIP videos and ask students how they learn best.  Make a video montage of students talking about what engages them most in learning, share this at a staff meeting, and post it on the portal.

7.       Have faculty members ask their students to record their world around them with FLIP video cameras and have students share these videos over a laptop and projector when they’re back in class.  They could, for example, record incidents of natural selection, take footage of their favorite building, capture parabolas, or record a dialogue in Spanish.  This is one of the simplest ways to engage students and show faculty members how easy technology can be.

8.       Invite a guest lecturer to your next staff meeting, over video-conference. 

9.       Join a community such as the Center for Interactive Learning and Collaboration (CILC), GETideas.org, or ePals Global Community, to network and collaborate with other educators. These resources are a rich source of great, proven ideas about how to incorporate collaborative technologies and web-based delivery strategies into your curriculum.

Please add your ideas to this blog.  Together, we can highlight the best of the best, and support all faculty members as they identify and implement new ways to use technology to improve efficiency, engage students, and move quickly with the new generation of learners.

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Exploring Excellence, Together, at ISTE

ISTE is one of my favorite tradeshows, ever, and this is probably because it falls squarely between the school-year wrap-up and the glorious lull of quiet summer days, sans students. As June rolls around, and we find our summer rhythm, ISTE gives us a chance to reflect, together, on how technology is impacting education. 

The theme of the show this year is “Exploring Excellence.”  I believe that we need to do this together. As we reach an important inflection point in education where there is a global realization for the need to change, there is an urgent need to communicate and collaboration more effectively, share best practices, and find new ways to engage students in the learning process with technologies such as video streaming and conferencing, online learning, and other innovative web-based learning tools and models.  Together, we can explore technologies that will help you to create excellent learning environments for your students.

ISTE provides the perfect forum for this free exchange of ideas.  And, we are especially pleased to have our newest family member, Tandberg, next door to us on the show floor adding new products in video and TelePresence to our offerings for Education industry.  We will be joined by education leaders, key partners, and customers.  Together with Tandberg, we are showcasing our Connected Learning solutions that help transform teaching and learning and enhance the educational experience for our students.  For the first time ever at an education event, we will jointly demonstrate our TelePresence solutions designed specifically for an education environment.

We will be featuring our Video Enabled Teaching and Learning Solutions, including Cisco MXE 3500 (Media Experience Engine), Cisco Show and Share, Cisco TelePresence, Digital Media Suite, WebEx® for Education, Flip Video camcorders and theMedianet architecture. These technologies have been designed to help increase access to quality education, effectively engage students, reach students beyond the walls of the traditional classroom, deliver exceptional professional development programs, and provide opportunities for lifelong learning. Experts from Cisco and our partners will also be demonstrating our other solutions for Connected Learning, including Cisco Smart Connected Buildings, campus safety, digital media, network infrastructure, online learning, unified communications and more.

Visit us at Cisco Booth #2032 in the Denver Convention Center.  To arrange a booth visit with Cisco executives and education customers at ISTE 2010, contact Michael Quint, Qorvis Communications at mquint@qorvis.com or 703.298.3410.We look forward to seeing you at the show!

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Technology and the Trojan Horse: Can we Afford Not to Change?

iStock_000001338410XSmall.jpgOur customers have deepened my perspective on Education.  They help me to see the many different shades of change and what transformation is really all about.  They have also given me a new understanding of the multi-faceted nature of technology and the role that it plays in changing education.

What is most evident to me lately is that technology can’t be relegated to a “role.”  I used to think of technology as being one part of an overall transformation plan.  Educational institutions need to have a solid network infrastructure, the right wireless and mobility technologies, a way to streamline communications and improve efficiency, a better way of doing online learning.  It certainly does do all that.  We have also thought of it as an accelerant: adding online learning courses will speed delivery of quality educational content, and web conferencing will make it faster and easier to deliver professional development to teachers, for example.

But, the dynamic nature of technology makes it a whole lot more than an accelerant, and it has more than just a “role” to play.  Technology is the driving force behind the need for change.  The onslaught of technology is giving us no choice but to change.  It’s not just about disengaged or bored learners, it’s about learners who may stop going to the traditional classroom altogether because it has nothing left to offer them.  The power of informal learning, and the technologies that drive it, threaten to make traditional education not only irrelevant, but obsolete.

iStock_000012716248XSmall.jpgEveryone knows that students are savvy consumers of technology, iThings, social media, mobile devices, and the like, but they’re also increasingly savvy navigators of content and information that is broadly available on the web.  They have the access required to figure out what employers want, and they are going to learn how to give it to them, if they haven’t already.

You might say that students are too naïve to know what they don’t know, that they really don’t understand what it takes to be say, an engineer, without going to university.  Or, you could say that there is almost unlimited information available on the web that can enable highly motivated individuals to become engineers: online courses, detailed, web-based technical information on a range of topics in many different engineering fields, and a variety of informal learning avenues.  This all coupled with an increasingly competitive global community, will, I believe, drive people to avenues other than the traditional classroom.

iStock_000004584616XSmall.jpgDoes this make education and educators obsolete?  Absolutely not.  Traditional education can be the glue that holds this all together, that frames employer requirements, makes faculty members facilitators and guides, and provides direction to students, placing them at the center of their learning, and helping them to define their life ambitions, working with them to design their curriculum, customized to meet their needs, and the needs of their future employers.

So let’s revisit the topic of technology.  Yes, technology has a role to play, and it is an accelerant, but it is also the Trojan horse, sneaking not very quietly onto the school and college scene, and this horse is being driven squarely by the Trojans.  Our students are telling us where they want and need to go.  We can either get in the horse with them, or we can remain scattered outside the walls of Troy, looking in, and wondering what is going to happen next.

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Teaching with TelePresence at Madison Area Technical College

Madison Area Technical College in Wisconsin is a leader in delivering high-quality instruction and services that are responsive, flexible, and accessible. MATC recently deployed a first-of-its-kind system for community colleges which uses Cisco TelePresence to enhance the quality of education for students.

The College’s decision to pursue a more sophisticated communications technology was based on the institution’s competition, not just from other schools, but from factors that affect students’ time and attention span. Today’s youth use increasingly sophisticated technology in their daily lives: iPods, SmartPhones, PDAs, web-based collaboration and social networking technologies, high-definition television, and more. College officials recognized that students have grown accustomed to a high level of quality, as well as variety, in their learning and communication methods and expect it to be matched in every area of their lives, particularly from a technical education.

The College turned to Cisco TelePresence because it offers an innovative solution for distance learning, creating an “in-person” classroom experience over a converged network. TelePresence technologies transmit life-size, high-definition images, and spatial discrete audio to deliver real-time, face-to-face interaction between people at distant sites, using advanced visual, audio, and collaboration technologies. One benefit of the new distant learning platform is that the College is now able to efficiently deliver quality instruction across the wide area network from location to location regardless of the classroom geography. Easy, virtual access to counselors, academic advisors and other student service providers is further enabled, as well as the ability to reduce travel for meetings and internal training of staff and faculty.

View the video to see the system in action.

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School Districts Collaborate with TelePresence

For the 2007-8 and 2008-9  school years , California’s Fresno Unified School District accomplished  historic gains in math achievement for K-6.  The superintendent attributes  the fast pace of success to a unique collaboration with California’s  Long Beach Unified School District, using Cisco TelePresence.

The Fresno Unified and Long Beach  Unified K-12 school districts have much in common, including tight  budgets, high poverty rates among student families, and a strong  commitment to improving student math scores. Fresno  Unified Superintendent Michael Hanson and Long Beach Unified  Superintendent Chris Steinheuser shared ideas when they saw each other  at conferences, but realized that an effective partnership would require  more frequent collaboration. Traveling the 250 miles to each other’s  districts was not an option because of time and budget constraints, and  telephone conversations come up short for strategic discussions.

Sharing Lessons Learned Without Travel

The districts found their solution in  Cisco TelePresence. Each district has a Cisco TelePresence system,  which provides a live, face-to-face experience over the network. A  large, ultra-high-definition display and high-fidelity audio quality  create an experience that rivals in-person interaction. And launching a  Cisco TelePresence session “is as easy as it gets,” says Superintendent  Hanson. “We push a button and Long Beach is on the other side.”

The  Proof is in the Numbers

In spring of 2009, Long Beach Unified sent a group of math  teachers to Fresno. While there, they and their counterparts from Long  Beach joined a Cisco TelePresence session with other Long Beach teachers  to talk about a common assessment framework. “In one day we completed a  project that would have taken months without this technology,”  Steinhauser says, noting that the two districts are “accomplishing more,  faster, and at lower cost.” The results  were swift and impressive. In the 2008-9 school year, 2000 more  elementary school students in the Fresno Unified School District scored  proficient or advanced in mathematics than in the prior year. “That’s  2000 lives, futures, and sets of promises that we now have to hold as  they move through the system,” Hanson says. Long  Beach Unified School District also gained from the collaboration.  “[Cisco TelePresence] takes professional development to a level we  haven’t seen,” Steinhauser says.

Muliplying the Gains

Now Fresno Unified is looking forward  to replicating its math gains in middle school, as the first students  to benefit from the collaboration move up. The district will capitalize  on a winning formula by using Cisco TelePresence to get new ideas for  the curriculum and learning strategies. California’s Garden Grove  Unified and Oakland Unified School Districts are implementing their own  Cisco TelePresence systems and will join the partnership, so that all  four districts can learn from each other’s experiences.

For more info, watch the video of  Superintendent Mike Hanson and Superintendent Chris Steinhauser  discussing collaborating on math achievement with Cisco TelePresence.

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