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Inclusion and Diversity

Do you measure the success of your family by its ROI?

Every month, I receive an invite to attend Professional Business Women of California’s professional development sessions on a variety of topics. Their recent Webinar was a particularly interesting and thought-provoking one – how we can apply the skills we have learnt in our career to strengthening the most important organisation in the world, our family.

The webinar was presented by Barbara Fagan-Smith, a successful business woman who (like many successful people) used to pour herself into her work and didn’t have the same energy for her family. She decided to start Family ROI, a non-profit organization dedicated to helping people of all backgrounds apply proven business principles to revitalize, focus and strengthen their own family.

Barbara took us through four key areas where we could do this: Communication, Culture, Mission and Practices. As she was talking a thought started to come into my mind. If we can apply our business skills to our family, and Inclusion and Diversity is a key value of ours at Cisco that should be core to everything we do in our business life, then we should be practicing I&D in the home and applying it to our family life. In other words, home is a safe and reliable space to practice the skill of I&D.

As Brad Oliver said the other week -- “You have to find a way to incorporate [Inclusion and Diversity] into Cisco and outside of Cisco every day – make it part of your life and your DNA.” Inclusion and Diversity should be a part of everything we do – in the home, in the office and on the go.

I believe that the basic premise of I&D is to treat everyone with respect; educating yourself and not viewing cultures, religion, gender, sexual orientation and/or disabilities as a disadvantage recognising that everyone has individual talents and skills – key lessons that many of us learn as a child in the home. And even the concept of “home” and “family” is diverse today in the sense that families have their own cultures, genders, languages, religious backgrounds, ethnicities, sexual orientations and disabilities. I&D is something we are taught in the home and we can always go back to the home to practice it and implement it into everything we do.









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  1. I love your site. keep good working.


    • Hi January,

      Thank you for the positive feedback! If there are any articles that you find particularly thought-provoking or can relate to in your role and daily live, we welcome your comments!

      Many thanks,


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