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Cisco Honored as a Top Company for Multicultural Women 2011

“Ambition is not a bad word.” Working Mother Media held its 9th Multicultural Women’s National Conference in New York City on July 19-20, 2011. Over 700 women and men gathered for a conversation on race and gender. For the third year in a row, Cisco Systems was honored as one of the Top Companies for Multicultural Women, and for the second consecutive year as one of the Top 5 companies in the US.

Randall Lane accepts Cisco’s Top Company for Multicultural Women award from Carol Evans, President of Working Mother Media and CEO of Diversity Best Practices. Used with permission from Working Mother Media. Photo by Steven Easley

Accepting the award for Cisco was Randall Lane, Senior Leader, Global Inclusion & Diversity. I asked him to share a few thoughts from the event.

You’ve represented Cisco at the conference for three years now.  What does this conference consistently offer every year? Read More »

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How Inclusion and Diversity is driving customer relationships

“When it comes to Inclusion and Diversity, you have to make it personal. You have to find a way to incorporate it into Cisco and outside of Cisco every day – make it part of your life and your DNA. Share your commitments to Inclusion and Diversity with your family, your friends, your co-workers and your customers, partners and shareholders. If we start having discussions with our customers around Inclusion and Diversity, we realise that other than a vendor relationship we have core values in common.” Brad Oliver, Services Sales Manager and Inclusion and Diversity Lead in Canada

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Collaboration is Hard: How to Work within Conflicting Points of View

“If someone is very abusive, or very aggressive, I always try to think, why is this person so aggressive? And sometimes by even making a joke, or by trying to get more information about the person…you break the ice. And sometimes you have some surprising results”

Boris Dittrich, Advocacy Director for Human Rights Watch, spoke on collaboration at Cisco’s San Jose campus recently.  He told a story about his time as an openly gay Dutch parliament member:

I was still a member of the national parliament and a leader of my political party. We had created a new government and I was on television every night. So people usually said something when I walked down the street. Usually friendly.

Dittrich then recounted a less friendly encounter he had with a man as he walked from the train station to parliament: Read More »

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Inclusion and Diversity Best Practice: Associate Network Consulting Engineer Program

As part of our commitment to inclusion and diversity (I&D), we at Cisco are devoted to building diversity into our recruiting and hiring process. I would like to share with you a great Inclusion and Diversity Best Practice on how we extended our I&D principles to our recruiting process for our Associate Network Consulting Engineer Program (ANCE), an extensive training and work experience program that provides graduates with the training to be a capable Network Consulting Engineer with our Advanced Services organisation. Read More »

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A world beyond clichés and labels

Whether it’s in a television comedy or a real life scenario, we’ve all experienced those excruciating moments when someone tries too hard to be culturally appropriate and ends up getting it wrong. Many of us avoid attempting shows of cultural awareness for fear of the offence we have the potential to cause.

In a global marketplace, many brands (including our own) are looking to build brand awareness and customer loyalty in new markets where social mores and cultural histories are in marked contrast to their own. Yet customers in new markets can often share needs and characteristics with those in originating markets, making a global brand offering eminently possible.

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