Recently I blogged on the rise of UCS and my own perspectives joining Cisco Data Center Services around the launch of Cisco UCS back in March 2009. I then posed a quick poll on the Cisco Data Center Facebook page, with a number of options, asking which of these options did we in Cisco Data Center Services *not* offer to our customers today. Thanks to all who took the time to answer the poll. So let’s look at the summary of our services I presented in my previous blog (diagram below), and let’s discuss what you said via the poll.
Looking at the Facebook Poll question – which for the record I captured in the following diagram …..
…. from this I created the pie chart below to show the distribution of answers – a larger spread than I expected to be honest.
Anyway, I hear you ask, “What is the answer”? I’ve used the following diagram to illustrate this. In Cisco Data Center Services, we are not an outsourcer. By this, I mean we do not offer to run your full data center, and take ownership for your assets as part of a long term contract. So “Fully Outsourced Managed Data Center” is the one area of data center services in this poll question that we do not offer today.
Why not perhaps you ask? Well, there are some companies out there – such as Accenture and CSC – who do this already very well. They are major customers and partners of Cisco’s. And many of our service provider customers also offer such services, very well, and are also Cisco customers too – huge customers of ours in many cases. And unlike some of our equipment vendor competitors, such as our friends in Palo Alto, purveyors of the mythical “good enough” network, who do offer such services, we at Cisco don’t compete with our service provider customers!
This poll illustrates a challenge we have in Cisco Data Center Services, if I am honest – we have grown so fast, that some of you won’t realise what a breadth of data center services we offer. Some areas are very specialist. For example in Facilities Design, unlike our competitors who have made (small) acquisitions in this area, we chose to partner (as we often do in Cisco) with industry leaders CH2M HILL across EMEA for example. And some areas – such as Data Center Operations Enhancement Services – are a relatively recent addition. So I hope this article sheds some light on the wide breadth of expertise we can bring to bear to help our customers transform their data center – expertise that at least parallels and in areas most definitely exceeds that of competitors who have been in this marketplace for longer than we have.
To summarise then, thanks once again for reading my blog, and if you would like to know more about how we help customers transform their data centers, please have a read at my previous blogs and our Data Center Services site on Cisco.com.