Oracle OpenWorld is definitely around the corner – Our speakers are now fine tuning their presentation . But I couldn’t resist to contact some of them with the hope to have valuable insights. As I was interviewing John McAbel (Oracle VM consolidation and Path to the cloud on Cisco UCS) , and Siva Sivakumar (Cisco UCS Reference Achitecture for Oracle Solutions) in San Jose, I sent Amy Lewis , our favorite roving reporter (actually competing with Aneel ) for an impromptu meeting with Dan Loomis, as both of them are living in RTP (remember the recent opening of the RTP data center ?)
Dan Loomis is a System/chief architect for the customer services area. His passion is definitely about aligning business and technology architecture, and working on strategic planning .Dan intends to share with the audience in his speaking session (Service Transformation: Building Process Automation for Complex Service Offerings ) framework and methodology learned.
Here is the extract of the session
High-technology companies have an increasing focus on creating and enabling services to grow profits and customer satisfaction by expanding value, differentiation, and capabilities. These services create extensive requirements to help companies successfully support the new service models. In this session, Cisco discusses its rigorous approach to platform transformation that brings together thorough performance metric identification and evaluation and combines with new strategy requirements to define its next platform.
Following Cisco, a speaker from Agilent talk about how their company implemented a platform with more than 5,000 users that manages service sales and marketing, operations, warranties, and execution for an array of services.
Date: Monday, October 3
Time: 12:30 – 1:30 p.m.
Location: Palace Hotel – Pacific Heights
Service Transformation: Building Process Automation for Complex Service Offerings
Dan Loomis, IT Architect, Cisco
Rishi Gowaikar, Global Lead, CRM Apps, Agilent Technologies
Mike Saslavsky, Senior Director, High Technology Industry, Oracle
To discover the major Cisco sessions at Oracle OpenWorld please visit our website
If you plan to attend in person the show , please visit our booth #721 – Check out the demos
And if you prefer a more formal approach : To request a meeting at Oracle OpenWorld with a Cisco Data Center or Cisco Unified Computing System (UCS) subject matter expert, contact your account manager or send an email to firstname.lastname@example.org.
Amy and I will be at the show as well, and we are looking to meet you over there !