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Cisco Live DCV Social Media Activities: Connect to Your Community

Cisco Live 2012 is almost here. Hello San Diego! Time to make the difficult decision regarding partitioning luggage space between  tech and clothes. The informal Twitter poll indicates tech is winning. Don’t forget the chargers, because there’s a lot going on.

Bacon and Waffles Tweetup on Tuesday!
Bacon and Waffles Tweetup on Tuesday!

Now that I’ve got your full attention, here’s a rundown of some of the social media activities happening at Cisco Live this year.

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Part 4: 10 Things Vmware Server Admins Should Know About Self-Service Catalogs and Lifecycle Management

Part 4! of the series “10 Things Vmware Server Admins Should Know About Self-Service Catalogs and Lifecycle Management” that I’ll be publishing over the next couple of weeks.

4. There’s a lot more to setting up environments than provisioning servers, the service catalog provides access to all the other required services.

It’s great that you can quickly get a server instance going. Awesome, really.  But that’s not an application hosting service. It’s important to understand the “whole product” requested. Is it a raw computing power w/ an OS? or is it an application stack? Or particular integration points, network, storage and security?

There’s a need to really think from a whole product perspective. What ancillary services need to go be coordinated to deliver an environment. Typically we’ll need to consider

  1. Network
  2. Storage
  3. Security
  4. Middleware
  5. Data
  6. Applications

Sometimes we can create complete application stacks such as: “Small Linux / JBoss / Oracle for standard development.” Other times, these items required hand-offs between teams.

In talking with VM admins, sometimes there’s a bit of the “not my problem” mentality — it’s those other jerks who are slow. But if the think about our job as delivering environments that can work in a data center or in the cloud and as we virtualized the network and storage, there’s more and more need for having a catalog of individual server request as well as complete environment

The service catalog contains all the other services that the customer needs in to deploy their application.

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Cisco Live 2012 and All Things Desktop Virtualization!

Another Cisco Live is just around the corner!  Are you going to be in San Diego?  I can’t think of a better backdrop for what will be a packed week full of learning opportunities and the chance to network with peers from across the globe.  IT pro’s will converge on the San Diego Convention Center and take in rich, interactive, and educational content in areas ranging from Video, to Networking , Security, Mobility, Collaboration and Data Center. Read More »

Part 2: 10 Things Vmware Server Admins Should Know About Self-Service Catalogs and Lifecycle Management

This is part 2 of the series “10 Things Vmware Server Admins Should Know About Self-Service Catalogs and Lifecycle Management” that I’ll be publishing over the next couple of weeks.

Number 2. The service catalog is the place where your user can document (communicate) their request

Let me show you an example.

If you go to an e-commerce storefront and choose to look at Cisco UCS servers, they are broken down their servers into classes (Rack, Blade, etc), which then provides different models, which can then be customized within the parameters allowed for that model.  I’m not saying this makes sense for your environment, but the break down between classes, models, and then self-service configuration is a useful construct for thinking about your templates.

What are your standard classes of environment you provide?  Could it be production, development, QA?  What about models? Could those be on-line transaction processing, extranet, intranet HR, basic web server, basic database?

We would want to ask entirely different set of questions and configuration options for an extranet, high transaction database than for a personal development environment, wouldn’t we?

It’d also make our job much simpler and faster if we know what parameters were involved for that particular request.

The service catalog is key to enable your customers to:

  1. Discover what’s available me
  2. Guide me based on my high level needs,
  3. Help me compare models, then
  4. Assist me in customizing my configuration.

And of course all the tracking, workflow and life-cycle management that the service catalog enables.  This is what makes a service catalog different from a “web form front-end” to a help desk — automation is the big difference.


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Cisco’s Data Center and Cloud Team at Gartner IT Summit this Week

Will you be at the Gartner IT Infrastructure Operations and Management Summit in Orlando this week?  The Cisco data center and cloud team is.

We’ll be featuring our Unified Data Center and Unified Management solutions, including UCS and Intelligent Automation for Cloud.  And our experts will be on hand to discuss key topics including data center virtualization, desktop virtualization, and private cloud.

Even if you won’t be at the event, you can get a preview by watching this 20 minute video webcast on how to get started with a private cloud. Register and view the webcast here.

And if you are going to the Gartner summit this week, here are some Cisco activities that you won’t want to miss:

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