As a solution to address power, space & complexity within the data center, many data center IT managers are increasingly turning to blade servers. One of these customers, a Silicon Valley neighbor to Cisco, is LiveOps, which provides a SaaS call center solution for enterprise customers. The company also utilizes its on-demand platform to operate the largest virtual call center with access to more than 20,000 independent home agents handling customer service, support and sales calls for Fortune 500 and major media companies.
LiveOps currently has two data centers and is in the process of switching on a third, each houses hundreds of servers running several types of applications. According to Roy Youngs, network manager for LiveOps, senior management made the decision to move to a more space effective IT environment to reduce operating expenses and increase IT productivity. Additionally, the company is focused on providing its customers with enterprise grade availability so it was critical that the switches would support its rigorous standards for mission-critical availability. Says Youngs: “The benefit I see with the Catalyst Blade Switch 3120′s is that I can use Virtual Blade Switch (VBS) technology and reduce the IT footprint that we physically have to manage. Now instead of having to manage hundreds we only need to manage a fraction of that number of blade switches.”
In addition to routing and switching, Cisco is also the clear leader in blade switching with over 5 million ports and over 220,000 switches sold. Our blade switch family offers a comprehensive blade switching solution- with both Ethernet-based Catalyst and Fibre Channel-based MDS blade switches for leading blade server vendors. With innovations such as Virtual blade switch (VBS) on Ethernet and Flexattach on Fibre Channel side, Cisco blade switch product family provides the lowest TCO in the industry.