Cisco Adds Service Catalog and Self-Service Portal Capabilities Through Acquisition of newScale
Today, Cisco announced the acquisition of newScale, a leading provider of self-service portals, service catalogs, and IT lifecycle management software. newScale’s software helps organizations deliver the IT storefront that enables self-service for delivery of cloud, infrastructure as a Service, and traditional IT services. We’ve been talking to a lot of customers about their cloud efforts and find that they are looking for Cisco to take a leadership position in the cloud market, and help them define and build out their capabilities. The newScale acquisition adds the ‘front-end’ to Cisco’s cloud computing offerings.
newScale’s rapidly deployable ‘storefront’ software paired with the orchestration capabilities of Cisco Tidal Enterprise Orchestrator empowers end-users of cloud services to order and provision their own systems and infrastructure on an as-needed basis. Cisco had been incorporating the newScale software in our Cisco Intelligent Automation for Cloud solution through an OEM agreement, and the customer reaction to this offering has been very positive. This acquisition and our strong product roadmap will provide customers increased value.
newScale’s service catalog is truly industry-leading, with strong capabilities around service design, service reporting and measurement, pre-built service catalog templates and libraries, user and quota management and policy enforcement. With over 2 million users and coverage for both traditional IT services and the all of the cloud deployment models – private, public, and hybrid – newScale is a great addition to Cisco’s portfolio.
We’re very excited about this acquisition and look forward to creating great offerings around the cloud for our customers!