March 27, 2009

Visual Networking on the iPhone


Visual networking, the fusion of digital video and social networking capabilities, has become one of the most engaging and accelerating activities online. In fact, analysts anticipate a 66-fold increase in mobile traffic from 2008-2013.

The iPhone is an undisputed enabler of the visual networking experience and consumers are increasingly using the iPhone and other mobile devices for:
• Information exchange
• Entertainment
• Social networking
• Business productivity

On the same note, Cisco has a few applications that enable visual networking on the iPhone that I think you’ll find interesting…

Cisco WebEx Meeting Center on the iPhone: Cisco WebEx Meeting Center, a web conferencing Software as a Service (SaaS), has an iPhone application that is a perfect example of visual networking. In one click you can join and actively collaborate in meetings because you can see any content that is being shared, see the meeting participant list, see the active speaker, and chat with others in the meeting.

It comes free with a WebEx subscription and you can download this application from the AppStore, though you’ll need to have current subscription to the WebEx services to schedule or host a meeting.

image

GIST:
The Global Internet Speed Test (GIST) is a free application also available by download at the AppStore and at www.ciscopulse.com. GIST allows you to test the strength of the network connection on your iPhone or Black Berry Storm at any given location on the globe and compare it with the rest of the world. The data is also packaged for provide service providers (like Verizon or AT&T) to provide consumers with the best experience on their mobile device whether they’re browsing or viewing HD videos online.

As of March 20, 2009, more than 90,000 Cisco GIST for iPhone users from more than 60 countries around the world have performed more than 318,000 speed tests with our application.

This video features a short demo of the application taped earlier this year with Doug Webster from Cisco.


Edge Quest 2

It’s no secret that Cisco was a huge networking company, with the majority of customers in the big business arena, before we began offering consumer products. The Edge Quest 2 game is one way Cisco is relating to both audiences in a new and interactive way. It’s based on a super powered router Cisco announced last fall called the ASR 9000. The game is easy enough for even me to pick up, it’s fun, and you can play against your friends. It reminds me a little of Pac-Man, except you’re literally IN the internet.

image

I’ve pasted a video demo of the game below. The app is free and you can download from the AppStore. You can also play here and on Facebook.

I’d love to hear how you interact through visual networking in the comment section of this blog. We also invite you to join our conversation on Twitter and Facebook.

Click here to visit the Cisco consumer site and learn how Cisco is providing visual networking experiences for your home. Also, you can click here to learn more about Cisco’s Visual Networking Index.

Johanna Fry Posted by Johanna Fry at 12:19PM PST

Johanna Fry

Permalink, Comments (6), Trackbacks (0)

Tags: edge quest gist iphone visual networking webex

6 Comments

Ryan Mar 27, 2009

No mention of the UCCX Mobile Supervisor?

Jeremy Apr 3, 2009

ya i was hoping for that as well.

Johanna Fry Apr 10, 2009

Hi Ryan,

The UCCX Mobile Supervisor isn’t exactly for the average consumer, so I didn’t think the readers of this blog would find it very relevant, I guess I was mistaken:-)

The Cisco Mobile Supervisor is a free application available from Apple Inc’s App Store. Cisco Mobile Supervisor is an extension to the Cisco Supervisor Desktop (CSD) on a mobile device. As an extension to the Cisco Unified Contact Center Express (Unified CCX) product, contact center supervisors can receive real-time performance metrics on their iPhone3G and iPod touch devices (henceforth referred to as a mobile device). By installing this free application, you can view color-coded indicators of agent statistics and customer service queue metrics. Accordingly, you can dynamically respond to changing situations from your mobile device.

The Cisco Mobile Supervisor application allows you to view the following subset of CSD reports on your mobile devices:
•Voice CSQ Summary
•Voice CSQ Detail
•Agent Team States

You can access the UCCX Mobile Supervisor here: http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=307029082&mt=8

It’s only available to Cisco’s Unified Contact Center Express (Unified CCX)customers.

-Johanna

Brian McCormick Jun 10, 2009

Hi Johanna,
Any sign of a similar app for UCCE?

Thanks,
Brian

Robert Jun 24, 2009

Adjustable Vertical Scale, please…
Typical WiFi connection speed on my iPhone 2G is 1,750 kb/s, after upgrading to OS 3.0.
Prior to the upgrade, best typical speed was only 210 kb/s….

Since the average globally is around 1,050 kb/s, can we please, please have an adjustable vertical scale, so that I can see my performance graph.  Right now, al my data points lie on or very very close to the zero axis.

Or get rid of that lying outlier at 35,500 kb/s, no iPhone can go that fast?

Robert

philipppe Oct 7, 2009

Hi,

When do you plan to release a softphone for iphone ?
My goal is to have only one phone

Regards

Philippe CUVILLIER

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