The last thing people in the collaboration space want is yet another technology, which is why one of my top priorities is simplification.
Think about it. Do you want more stuff coming at you every day? I’m guessing the answer is no. What you want is for somebody to bring all the collaboration tools together, so that they work better. Simplification goes hand in hand with another of my priorities and that’s user experience. People don’t want to have to pore over manuals, they just want devices and services that are easy to use.
The good news is that Cisco is already a leader in user experience and will only get stronger.