Comments on: There is No “IP Contact Center” Market http://blogs.cisco.com/collaboration/there_is_no_ip_contact_center_market/ Sun, 19 May 2013 05:32:26 +0000 hourly 1 By: Tod Famous http://blogs.cisco.com/collaboration/there_is_no_ip_contact_center_market/#comment-117610 Tod Famous Mon, 21 Feb 2011 19:21:32 +0000 http://blogs.cisco.com/cisco_unified_computing_system_a_biography#comment-117610 Hi Eric,

You cannot “share” licenses between UCCX and UCCE (or between STD/ENH/PRE). They are distinct product offers.

If you (or a customer) have a need to migrate from one to another you should discuss this with your Cisco account team and they should be able to help guide you on that migration.

Alternatively perhaps we continue the discussion on the Cisco community here:

https://www.myciscocommunity.com/community/technology/collaboration/product/uc

   0 likes

]]> By: Eric Schmiedeke http://blogs.cisco.com/collaboration/there_is_no_ip_contact_center_market/#comment-114376 Eric Schmiedeke Thu, 17 Feb 2011 14:42:38 +0000 http://blogs.cisco.com/cisco_unified_computing_system_a_biography#comment-114376 Hi Tod – Do you happen to know approximately how the share of agent licenses split between UCCX and UCCE? And then by STD, ENH, PRE? Thanks.

   0 likes

]]>