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I just returned from presenting at the Cisco Asia Pac 2012 Collaboration Summit in Singapore and I must say the Merlion was an excellent host.   Not only was Singapore beautiful and their people welcoming but the event itself was incredible.  I had the opportunity to share our Next Generation Virtual Workspace strategy to over 110 customers and analysts from across the Asia Pacific region.

Presenting the New Virtual Workspace Solution

In Singapore, I shared the newest addition to the Virtualized Collaboration Endpoint portfolio: Cisco’s Virtualization Experience Client (VXC) 6215, that brings voice and video to virtual desktops through one thin client solution.   Rich media has been a challenge in virtual desktop environments, and Cisco’s new Virtual Workspace solution has the “secret sauce” to finally make this work.

In the past, voice (and particularly video) worked in virtual desktops in a “good enough” manner. However, this isn’t good enough for wide scale enterprise deployments.  Leveraging years of experience and expertise in Unified Communications and Data Center, Cisco uses the Cisco Unified Communications architecture to separate the virtual desktop traffic from rich media in a way that provides a greater user experience at the virtual desktop.   High quality voice and video are now possible with our VXC endpoints and UC Infrastructure working in conjunction with our technology partners Citrix and VMware.

In addition to the technology innovations we have enabled in this solution, we’ve also developed new Cisco services to complement the technology, making it easier for our customers and partners to deploy and support.  The most popular of these with customers is Cisco Allied Services, which provides a single number technical support service for multi-vendor VDI deployments.  Customers I spoke with were very excited to learn more about this service as they think about the next generation workspace strategies for their own organizations.

Enjoying the warm Merlion hospitality

When Cisco’s virtual workspace is combined with Cisco Jabber’s ubiquitous support for multiple devices, such as the iPhone, iPad and Android tablets, customers can now offer additional user flexibility Many of the attendees attending the summit were already thinking about some of the business applications this could enable including “Bring Your Own Device”, remote workers, contract workers and contact centers, to name a few.

Lower total cost of ownership, business apps and “super cool” technology innovations made my Next Gen Virtual Workspace sessions standing room only during the 2 day summit. In addition, we received encouraging validation from several of the analysts in attendance that Cisco is uniquely positioned to deliver on the promise of rich media and virtual desktops.  I could not have asked for a better experience for my first visit to Singapore: amazing food, people and culture and fantastic conversations with really smart customers and analysts.   If you’re interested in learning more about Cisco Virtual Collaboration, please visit www.cisco/go/vxc or comment below.

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