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I’m a People-Centric Collaborator

Although Cisco identifies me with a five-digit employee number, an eight-character username, and a rather generic HR-devised job title shared by 467 other people, I really prefer to be acknowledged as a human rather than as a database entry.

True, my badge is oh-so-personalized with my name and photo, but I apparently looked alarmingly like I could be Harry Potter’s sister when the photo was taken more than eleven years ago. (Or so says a co-worker. I think it was the rather round eyeglass frames…) All that badge tells you is my name – and possibly that I might be good at wizardy stuff.

The concept of people-centric collaboration and corporate cultures is definitely an area of focus for me. I’ve worked in technology companies for more years than I have fingers (ok, and toes) and although my employers have appreciated my individual skills, they haven’t always given me the opportunity to be a person or encouraged collaboration. Read More »

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What is People-Centric Collaboration?

Lynn Lucas, head of Cisco Collaboration Marketing, shares the meaning of people-centric collaboration and explains the impact it has on customers.


Leading into our collaborative workspace announcement, we are conducting a series of interviews with members of Read More »

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What does “Mobile. Social. Visual. Virtual” mean?

You may hear Cisco talk about “Mobile. Social. Visual. Virtual.”. I sat down with Lynn Lucas, head of Collaboration Marketing at Cisco, and asked her to articulate what this means and give some examples of how this has influenced our Cisco Collaboration portfolio.

Leading into our collaborative workspace announcement, we are conducting a series of interviews with Read More »

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Minding your WebEx Ps and Qs: Tips for How to Get the Most Out of Web Meetings

How many meetings have you spent being distracted by characters such as the heavy breather, the distracted driver or the hold music culprit? Web meetings can be a really productive way to stay in touch and work together with your colleagues and clients but there are many considerations to keep in mind to make sure you’re not a meeting offender. We pulled together a short video with some pointers to remind us all of the standard WebEx etiquette.

5 WebEx Etiquette Tips

1.      Look your best: WebEx is the ideal place to hone what we like to call your “business mullet”: business up top, party below the camera. If you keep things professional (read: no bathrobes or Hawaiian shirts), you can feel free to wear your sweats and slippers when not in view. Just remember to turn your camera off before you stand up or else be ready for the onslaught of office hazing. (see this in the video at :32)

2.      Know when to share video: Many computers and mobile devices now offer built-in cameras, which are a great way to connect with the people you meet with… but not every situation is the same. Use common sense – keep your camera off while you’re driving or in a chaotic environment such as the airport that will be distracting for others involved. Put it on when you want to have a more natural conversation or show product details and examples.  (see this tip in the video at :54)

3.      Keep your microphone muted: You can’t always control when your doorbell will ring, when the car behind you honks or when your neighbor’s dog will go after the mailman. When in doubt, keep your line muted (either on your phone or by manually muting yourself on WebEx). If you’re the meeting host, you also have the power to mute people manually so you don’t waste precious time asking the heavy breather to tone it down. Read More »

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Creating Hope for Students in LA

At the end of the day, technology isn’t about hardware and software – it’s about people. Nowhere is that more clear than at a place like the Los Angeles Trade Technical College.

A few years ago, LATTC was a simply a trade school in an under served area of Los Angeles, training at-risk students who are often the first in their families to get a post-high school education. Today, the campus is redesigned and revitalized, both inside – with a powerful Cisco network infrastructure – and out, and providing a wide new range of opportunities to its students. Read More »