Today at InfoComm 2011, Cisco announced several new advancements that make video easier to use and facilitate the adoption and deployment of telepresence across an enterprise. With these announcements, Cisco continues to deliver on our commitment to provide a market-leading high-quality telepresence experience for collaboration. TelePresence is no longer limited to the boardroom, and these new user-friendly features and capabilities make it easier for customers to easily connect and collaborate with others from any location.
Cisco’s Director of Marketing for Cisco TelePresence, Mike Kisch, describes these announcements and the key themes of InfoComm in the video below:
Welcome to InfoComm 2011! Over the next few days, we’ll be looking forward to learning more about new industry announcements and developments, and hearing more from our customers and partners at the show. This year’s InfoComm highlights the transition that companies are seeing: video is not just changing the way we communicate, but it is changing the entire way we work.
In the video below, Cisco Director of Marketing Randy Harrell describes how enterprise organizations today are identifying new strategic uses for video. Video adoption is no longer led by productivity; instead, business functions are now looking for how video can provide value to their customers and employees.
The countdown continues -- only a few more days until InfoComm begins in Orlando, Florida! We asked Cisco TelePresence VP/ GM Thomas Wyatt to take a few minutes and talk about a topic on every video customer’s mind: interoperability.
In the video below, Thomas describes the customer feedback he’s been hearing, including their biggest pain points when it comes to deploying and using video solutions, as well as his vision for interoperability in the future. Where do we see interoperability in the next 2-3 years?
Teachers were also encouraged to incorporate digital media into their lesson plans to increase student engagement across different subjects. For example, the Art Department recently produced videos showcasing artwork that was created by students.
Cisco and ESM will partner together on a webcast on Tuesday, June 14th to highlight why ESM adopted a video strategy, and the benefits they have seen from Cisco’s Digital Media Suite. Dan Espina, Director of Information Services and Technology at ESM, will join the webcast to discuss how video has changed teaching practices and day-to-day activities at the district, and what’s next at ESM.
Guest post by Carl Wiese, VP of Cisco’s Global Collaboration Sales. Carl is responsible for leading Cisco’s worldwide collaboration business, overseeing a global team of 1800 product sales specialists who sell Cisco’s unified communications, telepresence, contact center and web conferencing solutions.
I spend a lot of time talking with customers representing many industries across the globe. Like most industries, financial institutions are looking for new ways to retain and grow their customer base while continuing to provide exceptional customer experiences.
One solution that many are implementing is the use of video to create access to remote experts in a personalized way.
Cisco's Remote Expert solution
With the expanding role of the network, pervasive video allows customers to access all the financial expertise they need at one time, in one place via the channel of their choice. Now consumers are no longer reliant on in-branch resources and schedules they can choose to connect by video and instantly access a pool of experts regardless of location. It’s a win-win for both the customer and the financial institution.
One example of Cisco Remote Expert application in a client retail environment is the Citizens Financial Group Video Banking solution. This pilot, announced today, helped Citizens transform their mortgage and wealth management customer experience by enabling real-time access to experts, information, advice and solutions to both Citizens and Charter One customers. Read More »