Cisco Blogs

Cisco Blog > Collaboration

Four Reasons to Use WebEx in 2012

You’ve heard about them, maybe you’ve even tried them: online meetings, video conferences, WebEx.

It’s a different (and we think better) way to have a meeting. You have to talk; it’s an important part of business. But you aren’t limited to just the telephone. Try a free online meeting with WebEx and see if it doesn’t make doing business easier, faster and a bit more fun.

Here’s why:

1. WebEx Mobile
It’s free! You can download the app and join someone else’s meeting with just a click. If you get the free trial or your own account, you can host meetings too. Meet on your mobile and you can get work done from anywhere.

2. WebEx Recordings
Sure you can record a teleconference, but there still aren’t any pictures. Record your WebEx and capture the screen sharing so you can see what you were talking about. You don’t have to get lost taking notes during the meeting, you can listen and participate and go back to the recording to capture the ideas. Or give the recording to team members who couldn’t make it and they can see and hear what they missed.

3. WebEx Channels
There’s a wealth of professional – and interesting – information at WebEx Channels: our content publishing arm of WebEx where you can publish your public WebEx information too! See Guy Kawasaki talk about social media strategy or Brian Dickenson at Mt Everest. Send us your product demos or compelling sales presos and use the WebEx Network as another part of our marketing strategy.

4. The New Cisco WebEx – coming this spring! Read More »

Tags: , , , , , ,

Four Ways Social Software Collaboration Technology Can Change Higher Education

New media and collaboration technologies have the potential to transform higher education in terms of the classroom, the learning process, the relationship between students and instructors, and how institutions conduct academic research. While much of the industry discussion revolves around use of consumer tools and social network sites like Facebook and Twitter and LinkedIn, Cisco’s educational customers also see tremendous opportunity to increase student engagement and drive their own institutional strategies with “enterprise class” social software as well.

Since Cisco first announced Quad, we have had conversations with dozens of colleges and universities regarding the role enterprise social software and Cisco Quad can play in transforming education. Cisco Quad is an enterprise collaboration platform that brings people together to share ideas and content, collaborate on projects, and interact using chat, voice or video, regardless of where people are located.

Below, we’ve outlined four ways in which educational institutions are telling us enterprise social software is helping, or can transform the way learning, research, and academic advisement is crafted, delivered and consumed:

1. The 24/7 interactive classroom: Instructors often struggle to deliver a collaborative environment for their students that is secure and supports multiple access methods such as mobile.  Technology like Quad can enable students to interact in a secure, policy-based manner that extends the classroom conversation beyond physical walls. Courses partially or wholly targeted at off-campus students can similarly benefit from enhancing the class-like experience for remote students. For example, at Duke University’s Fuqua School of Business, the cross country MBA students based in the US, England, India and other countries are using Quad to create virtual working groups, find people with common interests, share files or videos with other students working on similar projects and instantly start video conferences or chat sessions. Quad provides students with the ability to interact, ask questions and share ideas with professors/faculty/tutorial assistants anytime, as opposed to only during fixed faculty office hours. It can also drive improved accountability on team projects, as content and comments are tracked in activity feeds and in project communities by both participating students and faculty leads.

2. Serendipitous Research: Quad contains several features, such as an activity feed that compiles microblog posts from students and staff and allows a snapshot view of a person’s current activities. These dynamic updating functionalities can facilitate broader cross-departmental collaboration, for students and researchers alike. Security features ensure that research that needs to be confidential is shared in a secure and safe manner.  As researchers update their statuses with exciting discoveries or frustrating problems, or create posts, upload videos or otherwise document their work, this content becomes accessible to hundreds of fellow university researchers through activity feeds and searches, making it possible for providential inter-disciplinary connections to be made and new insights to be generated. Read More »

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Stirring Up a Magic Brew at LIVESTRONG Sporting Park

Costumes, painted faces, chants, drums, dances, and the color blue EVERYWHERE – welcome to LIVESTRONG Sporting Park, where fans pack in to cheer on the Sporting Kansas City soccer team! The new LIVESTRONG Sporting Park caters to the tech-savvy, culturally diverse, family-oriented crowd. Built for fans that refuse to be spectators.

On a visit to LIVESTRONG Sporting Park, Executive ViewPoints talked to fans and ventured into the Kansas City Cauldron – a sea of blue and the liveliest and loudest seats in LIVESTRONG Sporting Park – to find out how they feel about their stadium experience.

I love the KC Cauldron! KC Cauldron is considered the most vocal supporter of Sporting Kansas City and they lived up to their promise on our visit. The singing (and drumming) never stops! So you can prepare for your own fan experience at LIVESTRONG Sporting Park, we’ve listed a few of the KC Cauldron songs:


Here We Go

Sporting, Sporting KC

Till the World Ends

We Love Ya

Carefree SKC

Mighty, Mighty Wizards

Vermes’ Army

We Love You Sporting

Which one is your favorite?

(Note on how they do it: With Cisco Connected Stadium Wi-Fi and StadiumVision solutions in place, fans enjoy a state-of-art sports and remain immersed in all of the action throughout the stadium. These offerings are built on top of a Connected Stadium network, which serves as a single platform for innovation and growth.)

Tags: , , , , , , , , , , , ,

Is the 90/9/1 rule still relevant on an Enterprise Collaboration Platform?

Discussions about online community building frequently turn to a metric called the 90/9/1 rule, first popularized by usability guru Jakob Nielsen. It states that in an online community of user generated content, the breakdown of users looks something like this:

  • 90% are “Lurkers” who read and observe content, but don’t actively contribute.
  • 9% are “Editors”, who modify existing content or leave comments, but never generate content from scratch.
  • 1% are “Contributors” who generate new content/discussions from scratch.

The basic concept of a small group of people generating most of the value in a system is often called “the 80/20 rule”, “the 1% rule”, the “Law of the Vital Few”, “Participation Inequality”, etc. They are mostly are variations of a rule of thumb in statistics known as the Pareto Principle, which states that in many systems, 80% of effects come from 20% of the possible causes.

Read More »

LIVESTRONG Sporting Park – Built for fans who refuse to be spectators

Nearly, twenty thousand fans in seats, all connected, all sharing the same exciting sports experience. Taking and posting pictures to Facebook throughout the game, using Smartphones to stay in touch with friends and tweeting exciting game moments. They use free mobile apps to play team trivia games and earn points at the concession stands. They look up sports stats, check traffic, and buy tickets for the next game. Never a dull moment.

Located in Kansas City and opened in 2011, LIVESTRONG Sporting Park is an innovator in every sense of the word. It is home to a sport that is a relative latecomer in the U.S. – soccer – and it features the world’s most advanced technology – to enable the fans who refuse to be simply spectators. Read More »

Tags: , , , , , , , , , , , ,