Collaboration
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Catching Up with Collaboration
5 min read
Everything we do is about continual evolution. We’ve fundamentally changed our delivery models, the pace of development, and the ability to provide you with greater benefits. But our focus hasn’t changed: Everything we do comes together under simplifying communication, making it more intelligent and intuitive so that you can focus on your business. So in case you’ve missed anything in the flurry of new things over the past couple months, here’s a recap,
Live #CiscoChat July 18: Digitize Your Business Through Collaboration
1 min read
If you want your own business to remain relevant, now is the time to drive digital transformation and collaboration. But what does that mean? And how do you do it? Join us from 12n to 1p PT on Monday, July 18 for a #CiscoChat on digital transformation with @ChristopherIsak. Cisco’s collaboration team, @CiscoCollab on Twitter, will moderate the conversation.
Improving Premises-based Collaboration while Embracing Cloud
2 min read
Regardless of where you are in adopting collaboration technologies, we’re focused on delivering what works best for your needs. Cisco Collaboration Systems Release 11.5 is evidence of that constant evolution. It delivers many new and improved features in three areas: Security and Compliance, Administrator and User Experience, and Extended Collaboration.
Cisco a Leader in Gartner’s Magic Quadrant for Contact Center
2 min read
Gartner recently published its annual Magic Quadrant for Contact Center Infrastructure, Worldwide report. And for the fifth year, Cisco is positioned highest in "Ability to Execute." Gartner bases Ability to Execute on several criteria, including the breadth, quality, and overall maturity of vendors' applications; their customer support capabilities; and their ability to deliver solutions that enable contact center operations in the formal contact centers of midsize or large enterprises.
InfoComm 2016: Video in Vegas
2 min read
My first InfoComm experience proved to be quite insightful, especially regarding the 100+ degree days we faced in Las Vegas! As a booth tour guide, it was interesting to see the parts of the Cisco booth that gained the most attraction. Here are some of my observations from the show: Integrators Provide Value-Added User Solutions Cisco’s […]
How BW Offshore Improves Collaboration with Video Conferencing
2 min read
BW Offshore had deployed Cisco video conferencing in its main conference rooms and Microsoft Lync on employee desktops. To simplify communication between employees, BW Offshore deployed an Acano solution to seamlessly connect Lync and Cisco whilst retaining a great video experience.
Corporate Silos are the Nemesis of Collaborative Decisions
1 min read
A recent study analyzed more than 100 million emails and 60 million calendar entries from a 100,000-employee company over three months. The results are interesting. When two people were in the same business unit, function, and office, they interacted 1,000 times more often than two people in otherwise similar roles, but different units. This is […]
Having Fun with Customer Care: Join Us at CLUS
2 min read
Fun at work? For me, it’s making stuff customers need. I admit that I have long been a skeptic of the “Fun at Work” movement. It’s not that I don’t like to have fun at work, but “the movement” seemed so shamelessly upbeat and forced. This fun was not natural for me. I was vigorously […]
Don’t Stress Over Tech – It’s Just a Meeting
2 min read
Did you know that 37% of the average employee time is spent in meetings, according to the National Statistics Council? No matter what you call it – powwow, touch base, huddle up, kick off, walkthrough or update – a meeting is people getting together to share ideas and get things done. It’s just a meeting. […]
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