This is the time of year for crystal-ball gazing when everyone starts talking about what the new year might bring.
It’s no secret that I’m passionate about video. I can pinpoint when this passion was sparked: November 2012. It was my first month at Cisco. Excited to dig in and meet my far-flung new team, I started booking flights… and contemplating spending November, December, and a good chunk of January on the road. But then video gear showed up on my desktop. Suddenly I didn’t need to take a 10-hour flight to be with the team in Oslo; I could be there with the touch of a “join” button.
To say this rocked my world is an understatement. It also saved my family’s holiday plans.
It’s also no secret that others share my passion for video. Our customers are buying video gear at an amazing rate: We’ve had double-digit revenue growth in video endpoints for four quarters in a row.
We still have a long way to go.
In fact, we estimate that fewer than 10% of the conference rooms in the world are connected via video today. I see a future where 100% of conference rooms have video. People will be communicating via video on their phones and other devices all day long, and naturally they’ll want it in all the rooms they work in too. We won’t get to 100% in the next 12 months but we will take some pretty huge steps forward. In fact, I predict that by the end of 2016 one in every four rooms will have video.
What steps will get us there? Here are my predictions: Read More »
Tags: Cisco, cloud, cloud-based video, collaboration summit, video conferencing
This is part of a blog series on the evolution of the Cisco Collaboration Cloud platform, which explores the technical and design principles behind its unique architecture.
I came to Cisco with the idea that, in many ways, enterprise communications technology had fallen behind consumer technology. And that we could apply to enterprise communications much of what the industry had learned in the mobile cloud revolution.
So it’s no surprise that I believed the next generation of business communications technology would be powered by the cloud, delivered on mobile devices and browsers, and used in larger settings (like conference rooms) through group systems.
The first thing we did as a team was define the “ultimate experience.” We assembled a small group of really smart people from around the world who had invented many of the collaboration technologies we all rely on today. We asked them to dream and dream big! From that dreaming, we created a vision of the future experience we could aim towards.
Assembling the Pieces
The missing piece of the puzzle was a cloud platform to power this next-generation experience. Just one minor catch: The cloud platform we needed simply didn’t exist, though many companies had built pieces and parts. WebEx had web conferencing to which it later added video. A handful of startups had video calling and bridges in the cloud. Some companies had cloud-based telephony systems. And others had even built closed networks to deliver 1:1 and small group video conferencing in the cloud.
To complicate things further, no one had a solid idea of how to build the platform we needed. Read More »
Tags: Cisco, cloud, collaboration, web conferencing
After twenty-five years in the same house, my wife and I will soon be living in a new place.
Moving isn’t fun. It’s not just leaving the home where we raised our two boys, but getting rid of all our unneeded items. We’re not hoarders or packrats, but it’s downright astonishing how much stuff (I won’t use the word junk) we gathered over the years.
Businesses can be like that, too, can’t they? Read More »
Tags: cloud-based, collaboration, contact center, context services, customer experience
In October I had the privilege of attending the Grace Hopper Celebration for the first time. I am truly in awe of how transformative and inspiring this conference is.
Grace Hopper is the largest event for women in computing. It’s a place for women to come together and get inspired by other women who are inventing and innovating. After three days of amazing keynotes and technical sessions, I can honestly say that I have never been more proud to be a woman in tech!
Where My Girls At?
I started my career in 2008 and quickly became passionate about improving gender diversity in tech. The photo of my first team may help you understand why. Taken within my first few months of joining a large tech company, it’s a great snapshot of a typical lunch outing with my team. Believe it or not, this was not a staged photo. I was really the only woman in attendance.
Read More »
Tags: collaboration, distributed teams, diversity, DX70, grace hopper, mentorship, stem, video conferencing, women in tech
As part of my job at Cisco, I get to spend time with Champions. Specifically, Cisco Champions.
As the Collaboration architecture lead for the Cisco Champions program, I get to interact directly with this select group of customers and partners on a regular basis. And it’s a chance for me to connect people on our technical teams directly with the people who use Cisco products every day.
Cisco Champions at CLUS 2015, San Diego
I learn a lot from them. The technical level of conversations and threads in Spark sometimes threatens to melt my brain cells, but I get great perspective on where their interests are and how they use Cisco technology to do what they do. They’re always ready to tell me what works – and what doesn’t.
There’s an amazing amount of technical talent – and genuine camaraderie and humor – among this bunch. But don’t take it from me, see what a current Cisco Champion has to say about his experience. Read More »
Tags: Cisco Champions, cisco live, community