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Cisco and VBrick – Enhancing Enterprise Webcasting for Cisco Collaboration Customers

Over the past five years, we’ve seen an incredible shift in the way that organizations all over the world are using video every day. From an engineering team conducting their weekly meeting from multiple locations around the globe, to an employee being able to join an all-hands meeting from an iPad while on their balcony in Beijing, video has become a critical part of the workplace.

And it’s not just real-time video; more and more employees are demanding ways to keep that video content, to record and share it for later playback on any device. As a market leader in enterprise video, Cisco developed our Capture-Transform-Share portfolio to enable customers to get more out of their video collaboration investments and extend the life and the value of video with solutions for video recording, streaming and playback. Today, we’re excited to announce that as part of our Capture-Transform-Share strategy, we are working with VBrick to offer their enterprise webcasting solution, VBrick Rev, to our customers.

A Cloud-based offering for enterprise webcasting

First and foremost, VBrick supports some of the most popular use cases of video – from delivering live video streaming over Read More »

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Enterprise Connect 2015 – it’s about communication, not technology

Let’s step into the “way back machine.” It’s 1985, and my friends and I are waiting in a long line to purchase U2 concert tickets. We are beyond excited; they are coming to the Worcester Centrum and we are determined to score tickets for this momentous event! It’s a very, very long line at the local record store, the only one in town that sells concert tickets.

Remember those days? Not many choices and lots of in-person interactions that were time-consuming, but we didn’t know the difference back then.

It took a long time to make it to the front of that line, and you never knew if the tickets were going to be sold out before you got there. It was a wait-and-see game with very few choices.

EC Lenore blog

In 2015, most of us couldn’t imagine dealing with that. We have grown accustomed to having many choices on how and when we communicate. This has greatly changed the research and purchase process, which in turn has driven the need for the highly-responsive customer care companies are starting to provide.

How does this relate to Enterprise Connect 2015? Read More »

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The Agile Enterprise Needs Present & Connected Employees

Recently, I have been reading about organizational evolution. There are some great articles and insights out there, but the common theme running through all of them is that we face an unpredictable future and we need to be agile.

The pace of change is accelerating, and the modern agile organization will need answers for three key questions:

  • What type of technology is going to be required?
  • How will IT be delivered, and by whom?
  • Where do we fit in? Us, people.

New Technology

The Internet of Everything will enable the next great wave of growth. The technology within this wave will connect people, process, data and things. So much value will be realized and this transition will rely on key underlying technology development around cloud, security, mobility and networking. Of course, there will be great products and services, but Read More »

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Track the Customer Journey with Cisco Context Service

I was on a weeklong business trip to London last month, and as I made my way to purchase a ticket for Heathrow Express train, I realized that I had left my corporate credit card at home. It was close to midnight in London, and Heathrow Express was the perfect option because I was going to stay at Hilton Paddington.

I reached the hotel rather quickly and, like always, thought to myself, “Why don’t we have something like Heathrow Express in New York?” At check-in, I offered my personal credit card and within seconds of the swipe, I received a text message from my bank:

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I responded in affirmative and received a confirmation. I was very impressed that my bank was looking after me. Read More »

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Mastering Design, One Red Dot at a Time

One of my favorite designers, John Maeda, believes that the most successful tech companies of the future will really be design companies.

When John’s somewhat bold prediction is put in the context of this quote from Steve Jobs, “Design is not just what it looks like and feels like. Design is how it works” – it’s easy to see that John is right.

So if the future successful tech companies will really be design companies, what does that mean for all the “non design companies” of today (read: most tech companies and especially most IT tech companies)? This is an opportunity for all tech companies to understand the real value of design.  I believe that change has to start at the top, so for Silicon Valley, it means business leaders have to come to grips with this transformation. Not just hiring more UX people, or opening a “design center,” but embracing design as a way to lead your entire company.

It should come as no surprise that I place such high importance on the Red Dot awards.  They are a validation of amazing design quality from beyond the technology industry.  Our products in the Collaboration portfolio have won six Red Dot awards in the last 18 months – that’s as many as Cisco has won in all its 30 years.

Last week, I found out we won two more. Our newest video endpoint and the flagship of the Collaboration portfolio – the IX5000 – just won a “Red Dot Best of the Best” 2015 award, the highest distinction in Red Dot’s product design category. In 2015, only 1.6% of the nearly 5,000 submissions received this top prize.

The Cisco TelePresence IX500

The Cisco TelePresence IX5000

Read More »

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