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Why Cloud vs. Premise is the Wrong Question

I’m an unabashed Software-as-a-Service (SaaS) believer.  I spent the first 10 years of my career defining and building traditional enterprise software and the past 11+ years building SaaS solutions (the last 7 with WebEx (now Cisco)) and from where I sit the benefits of SaaS are undeniable.  The reasons are pretty simple.  We can build SaaS software faster, deploy it more quickly and operate it more reliably – all at lower cost than traditional enterprise software.  So the logical conclusion is that “on-prem” is dead and everything is destined for the cloud – right?  Actually no, premise-based infrastructure still has a major role to play in future deployments.  Why? Equally simple reasons: physics, user experience and lawyers.  Let me explain…

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Enabling IT to Maximize ISR G2 and Video Communications


Jeanne Beliveau Dunn, general manager, Learning@Cisco and Himanshu Desai, director, advanced services for Cisco, discuss evolving job roles that map to a new age of video and collaboration.

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Cisco Collaboration Technologies Fostering Innovation at Proctor and Gamble

Proctor & Gamble (P&G) today is a ninety billion dollar company with about three billion people around the world that use their products. Increased collaboration with Cisco Unified Communications and TelePresence has helped P&G meet its sustainability goals.

Watch this video to see how Proctor and Gamble is becoming the world’s most collaborative company and how they’re fostering innovation using Cisco collaboration technologies.


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Reconsidering the Rich vs. Reach Continuum: Virtual Events

Is it time to reconsider the notion of “rich versus reach” with respect to the way we hold extended events?

For years, technologists have described the tradeoff between high quality, sophisticated products and those that are available to a very broad audience with the “rich vs. reach continuum.” Central to this concept, of course, is the fact that a product could only offer a rich experience to a very select group of users (often, ultimately, due to cost considerations).

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Getting To the New Normal (Part 2 of 2)

by Alan S. Cohen, vice president, Enterprise Solutions, Cisco.

I am a recovering (semi-competitive) mid and long-distance runner. At an advanced age (in my late 20s), I finished my last serious competitive race at 5:20 a.m., skidding a finish line on the FDR expressway in New York, having run the inaugural leg of America’s Ekiden. As part of the Washington, D.C. delegation, we ran the relay race through Manhattan at the wee hours – it was primetime television in Japan – and I finished dead last in my segment when I passed the sash to my anxious teammate. Like all runners, I competed against myself. And I lost. I should have known I was out-classed when I stood behind Steve Scott at the starting line. At that time, Scott was the American record holder in the mile, 5K, and several other feats of running prowess.

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