Not surprisingly, product licensing is always a “hot” topic. Four years ago, Cisco introduced Cisco Unified Workspace Licensing which bundles client and server software, licensing, service and software subscription all in a simple, cost-effective package. It has been widely adopted with over 10 million licensed users to date. Building on this success, Cisco invests and dedicates significant resources in analyzing feedback from our customers, analysts and partners to determine how we continue to enhance Cisco’s Unified Communications licensing portfolio.
The number one feedback we’ve heard loud and clear is to make licensing simpler. Save me time and money, Cisco. As a result, for the Cisco Unified Communications (UC) Release 9.0, we focused on simplicity while still providing a level of flexibility to fit different types of user profiles and business needs.
The Cisco UC Release 9.0 licensing model aligns with the way people work and the tools they need to collaborate. With the elimination of device licensing units (DLU), customers can purchase licenses that address the needs of four common user types: desk-less, desk-bound, hybrid, and mobile workers.
In addition, you may have recently heard about our Jabber for Everyone offer, which makes instant messaging and presence available to all users. This core capability is the foundation upon which all our licensing bundles are built.
Continuing to focus on simplicity, we’ve made significant operational changes with the introduction of Enterprise License Manager (ELM). ELM is included with Cisco UC Release 9.0 at no charge and provides a simple and effective way to deliver, deploy, monitor compliance, and report on licenses. It enables companies to add licenses on the fly, even if it that means temporarily going out of compliance. ELM also has provides the ability to centralize licensing management across multiple clusters and applications, including Cisco Unified Communications Manager, Unity Connection and Cisco Unified Presence Server initially, from a single tool.
As collaboration tools proliferate and become more sophisticated, licensing could easily become exponentially more complex. But it doesn’t have to, and you have my commitment that we will continue to refine the formula to simplify it.
I look forward to hearing your feedback and if you’d like to learn more about Cisco UC Release 9.0 user-centric licensing, please watch the Cisco Unified Communications 9.0 Announcements Webcast where I share more details and demo ELM.