Another Enterprise Connect has come and gone; now that the booths have been rolled away and sales teams begin the process of doing follow up with prospects met at this year’s show, I had some thoughts about UC applications in the cloud.
Unified Communications services deployed from the cloud was all abuzz during the show; from Sprint announcing its Complete Collaboration suite to many vendors discussing how they are moving their contact center offerings to the cloud. Even analyst Zeus Kerravala offered his observations following a cloud panel he moderated during last week’s show.
Specifically, Zeus mentioned that one of the key takeaways he heard during his panel was when organizations are deciding when to implement a UCaaS model, they think about which UC service they currently don’t have and deploy it through the cloud. This had me thinking about what features an organization should look for as they explore the possibilities of a cloud collaboration model.
With our recent news with Sprint, we demonstrated to the market again that Cisco Hosted Collaboration Solution or HCS was designed from them ground up to support the needs of today’s business savvy organizations.
HCS is a fully customizable and flexible collaboration deployment option featuring the following:
- Deploy applications anywhere: Full deployment of applications across the business regardless of geography
- Full service without compromise
- Lower costs: A consolidated and centralized approach to deploying these services
- Security and functionality: Users access collaboration apps from a virtualized architecture that is designed for full functionality no matter where a user is in a secure manner
- Full flexibilit
On a final note, I refer back to Zeus Kerravala’s post where he stated that cloud UC is still in a relatively “immature” phase of its product lifecycle. While this market is still growing, and for those organizations on the fence about deploying this option, they should know that they need to select the option that not only satisfies their current business needs but one that will grow with their business. If that’s the only lesson one walks away with when looking at their cloud UC options, then you’re definitely on the right path.