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Empowering Choice in Collaboration

In my recent blog, Experience Matters in Collaboration (So does Architecture), I shared my thoughts on how we are facing a workplace that is no longer a physical place, but a blend of virtual and physical environments; where employees are bringing their preferences to work and BYOD (“Bring Your Own Device” to work) is the new norm; where collaboration has to happen beyond a walled garden; and any-to-any connectivity is a requirement, not a “nice to have.”

Cisco is committed to delivering a new collaborative workspace that meets our customer’s needs and empowers users to work their way—anytime, anywhere and on any device.  As we announced last week, findings from the Cisco IBSG Horizons Study on virtualization and BYOD  shows that 95% of organizations surveyed allow employee-owned devices in some way, shape or form in the office, and, 36% of surveyed enterprises provide full support for employee-owned devices.   These stats underscore a major shift in the way people are working, in the office, at home and on-the-go, a shift that will continue to gain momentum.

Over the last year, Cisco has demonstrated a commitment to delivering innovative software like Cisco Jabber and Cisco WebEx across a wide spectrum of operating systems, tablets and Smart Phones. We’re seeing tremendous interest in these software offerings. Customers see the value in how these offerings enable employees to work on their terms in the Post-PC era, while still having access to collaboration experiences.

Based on these market transitions, Cisco will no longer invest in the Cisco Cius tablet form factor, and no further enhancements will be made to the current Cius endpoint beyond what’s available today. However, as we evaluate the market further, we will continue to offer Cius in a limited fashion to customers with specific needs or use cases.

Moving forward, we intend to double down on software offerings, like Jabber and WebEx, that provide the anytime, anywhere, and any device experiences. We will leverage key learnings and key collaboration experiences native to Cius in our other collaboration products.

Experience matters, and Cisco is focused on empowering individual collaboration styles more effectively and securely, while providing the broadest choice of collaboration options based on preference, location, and device.

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23 Comments.


  1. A real shame you cannot take advantage of the burgeoning tablet market.

       1 like

    • OJ Winge

      I believe that there is a greater opportunity for changing the way people work, live, play and learn by embracing the BYOD trend and focusing on software offerings, like Jabber and WebEx, that provide the anytime, anywhere, and any device experiences. OJ

         3 likes

    • I really feel that Cisco has made a mistake with the Cius. It was marketed wrong by the WWSales organization, however this product could have been a superior portable telepresence unit. I have been using it as such on customer engagements and it was very impressive. The standard laptop/mac book with Jabber clearly is the direction you are going in, however the Cius did round out the telepresence portfolio very well since the pricepoint was good. Cisco just allowed WWSales to market/sell it as a “Tablet” which is was a very poor verion of.

         4 likes

      • OJ Winge

        Thanks for your comment. With our focus on software offerings, like Jabber, we will provide the anytime, anywhere, and any device experiences, on standard laptops and tables. With Jabber video you will be able to join telepresence calls. OJ

           0 likes

  2. Yes, the working environment has changed dramatically. I love the freedom it brings but you also need to remember the work life balance which is easy to forget when devices are portable and always on.

       0 likes

    • OJ Winge

      You are right! It is a choice we all have. And I am continually struggling to keep that balance. OJ

         1 like

  3. This is good news – for Cisco’s shareholders. Now, how much cash is going to cost RIM to come to the same conclusion and to put an end to the Playbook misery? I have been saying it for a while: enterprise vendors such as Cisco and RIM should focus on enabling consumer technology in the enterprise rather than trying to compete with consumer champions like Apple, Google and Samsung

    see http://consumerization.trendmicro.com/a-byod-mantra-for-corporate-it/

    Cesare

       2 likes

  4. I would like to know what smartphone operating systems will be supported with Jabber. Are you including Windows Phone for example in addition to IOS and Android?

       0 likes

    • OJ Winge

      Cisco is committed to delivering Jabber on the most popular operating systems and devices so that users can collaborate on any device, any time and any where they want. Jabber currently runs on Windows, MacOS, iOS, Android, and Blackberry OS.
      Although we have not seen much demand from our customers for Windows Phone 7 and it’s market share remains well below 5%, we are open to revisiting the idea of developing a Jabber client for those devices. In addition, we are closely looking at Windows 8 RT to determine if there will be sufficient demand for that platform. OJ

         0 likes

  5. It is good to have a workplace which employees will have more freedom, but I think our employers still should provide us with IT devices for work, because not everyone afford to buy his/her own IT devices, and not everyone like to carry one more thing (laptop or tablet computer) to work.

       0 likes

    • OJ Winge

      I understand your perspective. The industry trend right now allows for flexibility of employees bringing their own device to work. Many companies are asking employees to pay for their mobile device, but I have not seen any data were employees are required to buy their own computers. OJ

         0 likes

  6. What about Cisco AppHQ? will that be extended to other devices or closed down?

       1 like

    • OJ Winge

      Cisco AppHQ remains available. Cisco will invest in the AppHQ platform to adapt to evolving market demands. Please stay tuned as more details are made available in the future. OJ

         0 likes

  7. Cisco has been a great help for me and my co-workers. I hope they can improve their services more. :)

       0 likes

    • OJ Winge

      Thanks for your comment. At the risk of sounding cliché, we really are always striving to improve here at Cisco. OJ

         0 likes

  8. I agree with the direction that Cisco is taking in moving away from the Cius tablet and enabling the collaboration IP on the various popular BYOD tablets. BYOD is the driving force in what tablet is used and selected in the enterprise. However, I believe that Cisco needs to enhance the Cius Media Station to become tablet and smartphone agnostic as the value Cisco has to offer is more in this space. Coupled with the Jabber/WebEx software on the top 3-5 MobileOS’s.

       0 likes

    • OJ Winge

      Peter, I appreciate you sharing your thoughts on BYOD, it continues to validate the trends I am seeing. The Cius HD Media Station is an accessory option that was specifically designed for the Cius, and although I cannot share what innovations we are working on, I can assure you that we are leveraging key learnings and key collaboration experiences native to Cius in our other collaboration products. I appreciate your suggestion and will pass it on to the team. OJ

         0 likes

  9. Cisco has been a great help for me and my

       0 likes

  10. thank u verymuch,, nice share..

       0 likes

  11. Yes, the working environment has changed dramatically. I love the freedom it brings but you also need to remember the work life balance which is easy to forget when devices are portable and always on.

       0 likes

    • OJ Winge

      Yes, work life balance is a challenge and something we consciously need to work at in this new working environment. OJ

         0 likes

  12. I agree with the direction that Cisco is taking in moving away from the Cius tablet and enabling the collaboration IP on the various popular BYOD tablets. BYOD is the driving force in what tablet is used and selected in the enterprise in Brazil

       0 likes