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Collaboration: Top of Mind at Cisco Live

Last week we wrapped up the US version of Cisco Live in San Diego, California. Of all the events Cisco hosts worldwide, Cisco Live is potentially the most anticipated among our customers, partners, and staff alike. It’s truly amazing to have 17,000 users all in one place and it gives me an exceptional opportunity to hear firsthand about your concerns, interests, and strategies.

I heard two themes from you last week.  From business leaders, I heard frequent mention of the need to be open to reimagining core processes and to drive change so that we can take advantage of the fantastic opportunities created by mobility and video. And from IT practitioners, what I heard was an acceptance of the radical changes in their landscape, and requests for consistency and simplification. Cisco SVP Marthin de Beer’s opening keynote touched on these themes. Demonstrating Jabber, WebEx, and the range of video experiences across many different devices showed how varied our individual collaboration experience can be based on location and context.

Afterwards, the booth was packed, especially the Collaboration Experience Bar. Among the most frequently asked questions was, ”Where can I see Cisco Jabber for iPad?” At the bar, attendees could get hands-on experience with Cisco Jabber on a variety of devices. There, it was not only about smart phones and tablets, but also how to integrate new mobile experiences with corporate devices to create groundbreaking new collaboration experiences. Using an iPad equipped with Cisco Jabber, customers connected live to the new immersive Cisco TelePresence TX9000 right on the floor and experienced mobile telepresence firsthand.

Cisco Jabber for iPad is a tremendously anticipated product, and the great news is that it’s available in the coming weeks. Jabber was also a hot topic in the Cisco User Group sessions. We heard two recurring themes from you: the need for a more consistent user experience across all Jabber applications, and also a simpler licensing process.

Speaking of the Cisco Collaboration User Group, I want to thank the roughly 900 of you that were able to attend in person,  and I extend a hearty welcome to the nearly 1000 new members who joined the group during Cisco Live. I enjoyed meeting many of you and I know that our Cisco team did as well. Your feedback is critical to our success. Keep engaging with us and make use of the tremendous resources of this community.

The next Cisco Live takes place in Mexico later this year. Until then, I encourage you to visit  the Cisco Collaboration Community and directly interact with IT practitioners and Cisco collaboration experts, and click here to read about Cisco solutions for unified communications, customer collaboration, Cisco TelePresence, and collaboration applications.

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