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Cisco Attains #1 Position in Worldwide Voice and Unified Messaging

By Laurent Philonenko, Vice President and General Manager, Cisco Unified Communications Business UnitIntelliCom Analytics has named Cisco the number one vendor of voice and unified messaging solutions in the world for the third quarter of 2008. For the first time in our history, Cisco has taken over the number one position in both messaging seats shipped and messaging revenue worldwide according to the 3Q08 IntelliCom Market Performance Dashboard Global Market Report. Our customers have spoken, and they are selecting our voice and unified messaging solutions -Cisco Unity, Cisco Unity Connection, and Cisco Unity Express -more than any other messaging solution.We are pleased with our ascension to number one in messaging not just because Cisco is the market leader, but because Cisco has become the market driver, growing faster than all competitors and the market as a whole. Cisco’s seat shipments in Q3 grew 29% over the previous quarter, while our two largest competitors Avaya and Nortel grew 7% and 2%, respectively and the total messaging market grew 14% during the same quarter. Not only are we growing faster than the competition, but Cisco’s 19% share of seat shipments and 17% share of revenue in Q3 represent the highest shares in each category by any vendor since IntelliCom began tracking the global messaging market.Cisco has long been recognized as a leader in IP telephony and the number one provider of enterprise telephony solutions. Earning the top spot in the messaging market shows that Cisco’s customers respect and value our Cisco Unified Communications solutions as a way to increase collaboration in order to gain a competitive advantage and drive down costs. Effective and efficient collaboration with customers, colleagues and partners is the key to surviving difficult times and thriving in the new flat world.Thank you to all our customers and congratulations to the entire Cisco Unified Communications team. I look forward to 2009 being the year of collaboration where we continue delivering on our vision and further integrating messaging into a seamless and productive user experience, anytime, anywhere, on any device. Stay tuned.By Laurent Philonenko, Vice President and General Manager, Cisco Unified Communications Business Unit

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