Using Facebook and LinkedIn at work may be taboo, but more and more organizations are encouraging their workers to chat, post and comment via enterprise social software, or ESS. Last year at Enterprise 2.0 in Boston, we made a big splash by introducing our Cisco Quad social collaboration platform.
This morning, the big news at the show was that together with our partners, Cisco extended Quad’s reach with a new hosted deployment model. This new offering will be delivered initially in the United States and Canada through ACS (a Xerox company), in Europe through Logicalis UK, and in Australia through Alphawest (a wholly owned subsidiary of Optus). Join me below for a short video that walks you through some of our news.
We also announced …
one of the world’s foremost providers of consulting, technology and outsourcing services, Capgemini, will consult organizations in a variety of ways pertaining to their deployments of Cisco Quad. These services will range from defining use cases and business goals for social collaboration to implementing and integrating Quad within the customer’s existing processes and environments, as well as driving governance and adoption to ensure the effective use of the platform.
With the upcoming Quad 2.5, we’re introducing a new mobile application for the Android-based Cisco Cius™ tablet. Among other features, Quad 2.5 integrates activity streams and “watch list” functionality to enable business users to more easily define, filter, and improve the relevance of the content they consume from their professional networks.
Since last year, both Quad and the ESS industry have experienced tremendous growth. In many of our conversations with customers, social software is increasingly becoming the center of their companies’ enterprise collaboration strategy. In fact, global spending on ESS could exceed $770 million in 2011, up 16% from last year according to Gartner.
Regardless of how customers deploy the Cisco Quad platform, business workers will have the ability to create virtual working groups, find and interact with colleagues who have common interests or expertise, share files or videos with team members working on similar projects, and instantly start web conferences or chat sessions.
We look forward to seeing you at Enterprise 2.0 this week and continuing these conversations. Or, please join us virtually: you can watch Cisco VP Jim Grubb’s keynote about “Empowering Employees through New Collaboration Technologies,” taking place Tuesday June 21 at 10:00 am ET here.