For those of you who follow my blog, you might have noticed that much of what I write about is focused on video collaboration. However, before the video boom started, there was a more dominant means of communication – one we all still use today in one form or another – and that is voice.
There has been quite a bit of change over the past 15 years – the world, and the workplace, has evolved considerably. The explosion of mobile, cloud and collaboration technologies has truly changed the way we work, bridging geographical barriers and improving business processes. Despite all of the change; however, there has been one constant sitting on my desk since 1999, a Cisco IP phone.
This year marks the 15th Anniversary of Cisco’s first IP phone, the Cisco SP12+, aka the world’s first desktop IP phone. Over the years we’ve seen a number of upgrades and enhancements made to our IP phone portfolio – a few of our models have even achieved celebrity status! Whether it was Ari Gold using the 7985 to call his “Entourage,” or a parrot calling in a murder via a gold IP phone on CSI, Cisco IP phones have been connecting important conversations since they first hit the scene.
While there are far too many cutting edge phones and exciting milestones to count, here are a few of my favorites:
- Cisco Wireless IP Phone 7920: Extending the desktop, the first to enable worker mobility with unified communications services within the campus.
- Cisco IP Phone 7975: First IP Phone with both color display and touchscreen to run voice and data (XML) applications.
- Cisco IP Phone 7985: Cisco’s first executive desktop video IP endpoint.
It’s always fun to walk down memory lane, but in all seriousness, we’re just getting started. Today, May 19th, we are celebrating a number of things at Cisco – the launch of the DX80, DX70, CSR10.5 Release, and Collaboration Meeting Rooms hosted by Cisco. In addition, to mark our 15th year of innovation in IP phones, we are happy to introduce the Cisco IP Phone 8800 Series. This affordable IP Phone delivers our best audio performance IP Phone ever and the ability to integrate personal mobile devices into the experience, all in one affordable endpoint.
The 8800 Series also includes updates intended to make the user’s day a little easier with:
- A sleek new ergonomic design
- New, easy to use software interface
- Hardware enhancements for echo cancellation
- Choice and convenience for Bluetooth and USB support
- Access to third-party accessories such as headsets
- A five-inch high-resolution widescreen display
Some models also include support for Cisco Intelligent Proximity for Mobile Voice. Now, workers can easily import contacts and call history, even transfer the audio path of a voice or video call-in-progress from their mobile device to their 8800 Series desk phone.
This new Series of IP phones will quickly begin to grace many workstations around the globe, such as in doctor’s offices and hospital administration in healthcare; in help desks and corporate headquarters in retail; on client representative and branch manager desks in finance; and in guest suites or with front desk staff in hospitality settings.
We are excited to continue our innovation in this space and welcome feedback on other new features and design elements you would like to see across our voice and video portfolio!
For more information and feature availability click here: www.cisco.com/go/ipphones/8800.