In this post PC era, Cisco is taking another important step in advancing the collaborative workspace and making collaboration even more pervasive for customers around the world – regardless of device, application or operating system. Today we’re announcing that we are making presence and instant messaging (IM) capabilities and Cisco Jabber clients available to our Cisco Unified Communications Manager (CUCM) customers globally at no additional cost. Cisco believes that together presence, IM, voice and video call control provide the foundation for real-time communications.
For customers, with this development, Cisco is now providing a way to simply and cost effectively make presence and IM available to all users across a plethora of devices — including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android (later in 2012) — while also ensuring they’re deploying a unified communications client that is BYOD-ready. And let me emphasize, this isn’t just for those customers who happen to have a Cisco IP phone. It’s for every employee in an organization.
For partners, this helps simplify and accelerate the deployment of presence, IM and mobile collaboration as part of a holistic, best-in-class, collaboration solution. Hence, presence and IM can easily become ubiquitous in the enterprise!
We feel presence and IM are the starting points of collaboration, not the final destination.
Consequently, once licensed for additional workloads, customers can use Jabber to move beyond IM to more advanced collaboration capabilities that can transform their business – such as enabling employees to easily engage in a TelePresence meeting from their mobile devices.
This development with Jabber increases collaboration choices for customers and expands upon previous Jabber announcements. And, as Cisco innovates on the software side, we’re also continuing to ensure customers have access to market leading IP telephony solutions. To that point, Cisco has just reached a milestone in shipping our 50 millionth – yes 50 millionth — IP phone. This 50 millionth phone is up from 30 million just a couple of years ago. What does this growth represent? Well, over the last 18 months our endpoints shipments have grown 40% for IP phones and we’ve seen triple digit growth for soft phones. It’s not surprising to see this type of momentum. Customers use desktop phones because they deliver a great experience in the office, and they’re adding additional soft client capabilities to take that office experience into mobile environments, using devices like smart phones and tablets.
Cisco is committed to extending the reach of unified communications and collaboration, based on standards and for the benefits of everyone in the enterprise. IP phones, converged voice and video call control, ubiquitous presence and instant messaging are just a few examples of the array of offerings that only Cisco can provide to its customers.
I’d love to hear from you if these new capabilities will make a difference in helping your organizations be more productive. Let’s engage in this conversation.