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How to Build a Strong Service Provider Business

The world of the service provider, specifically for cable and telco providers, is becoming an ever-changing environment. Previous funding models, like USF and ConnectAmerica, are in flux. Customer demands are shifting from lower bandwidth consuming web browsing to immersive video, cloud services, the Internet of Things, and other bandwidth intensive applications. These changes, if not planned for and adapted to, can weaken service provider operations and customer satisfaction.

Developing a strong service provider business that can pace itself with these Read More »

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Is Big Data the Eyeballs of the Dot-Com Era?

Remember the halcyon days of the Dot-Com era? A frothy stock market, venture capital money flowing like water and famous sock puppets characterized the exuberance of the day. One company (Boo.com) spent $188 million in just six months to create an online fashion store. And 16 start-ups spent over $2 million each for a 30 second advertising slot during Superbowl XXXIV to crow of their existence. But, all of the money didn’t matter – the mantra was all about capturing “eyeballs.”

The business theory of the day was that if you could get people to your website (the eyeballs) then somehow the money would come gushing in. You were a heretic if you questioned how that would happen. Eyeballs were a very monetizable item, so the more of them the better. Of course, we know what happened. The Dot-Com era came to a Read More »

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Is the Internet of Things the New Dot-Com Era?

Fifteen to twenty years ago we were in the middle of another frothy, technology-hyped revolution — the Dot-Com era. Mass adoption of the Internet promised radical changes in business and our everyday life and a new social and economic Utopia. In those halcyon days, stock prices were on a tear, venture capital money flowed like water, and countless start-ups greedily chased the pot of gold. Could the most recent technology revolution, the Internet of Things, be another Dot-Com experience?

Like the Dot-Com revolution the Internet of Things is the culmination of radical advances in four core technology pillars: 1) Connectivity (dial-up modems of yesteryear vs. mobile data and high-speed broadband today); 2) Data (the browser vs. big data and analytics); 3) Cloud (CompuServe and AOL vs. cloud storage and computing); and 4) Things (PC computer vs. smart phones, sensors and other machines). Like the Dot-Com era, technology visionaries and strategists could see that the perfect storm of the disruption in these core technology pillars would herald Read More »

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10 Predictions for the Future of Wi-Fi and Mobility

The close of every year brings startling headlines that herald the continued meteoric rise of mobility. This past year was no exception. The 2014 announcement that there are now more mobile subscribers than inhabitants on the planet exemplified the mobile zeitgeist and its importance in our daily lives.

But, the big mobile news in 2014 was around Wi-Fi. Wi-Fi continues to blanket the world, with iPass estimating that the number of public hotspots will increase almost 8-fold over the next four years to cover 1 out of every 20 people on the planet. And, Wi-Fi is becoming more like the mobile cellular experience. The seamless authentication and experience promised by Hotspot 2.0 is now available, with Time Warner and others announcing last year that they would roll it out across their entire Wi-Fi networks. And, we can now roam to other international Wi-Fi networks, like we do on cellular, with Comcast and Liberty Global, and other providers, announcing global roaming agreements. And, 2014 saw mobile operators beginning to embrace Wi-Fi in a big way. T-Mobile USA began shipping wireless routers to provide five bars coverage at home by allowing customers to make calls over Wi-Fi instead of the mobile network.

Of all the 2014 Wi-Fi activities, perhaps the biggest event was Read More »

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Making the Most of the Cloud and Enabling New Capabilities

Cloud computing has been an important aspect of IT departments for several years but it wasn’t until the past decade that cloud computing started to develop and evolve to include private, public and hybrid cloud solutions. The capability and agility of the cloud has forced this rapid evolution. Cloud is transforming businesses of all sizes, from small and midsized businesses to larger organizations – a trend that’s showing no signs of slowing down. So what does the evolution of cloud solutions and services mean for the future?

The Future is Cloud

Cloud enables capabilities such as enhanced remote access, video streaming, faster disaster recovery, increased scalability and reduced IT infrastructure total cost of ownership (TCO) and will be a main driver of these capabilities moving forward.

With most new software being built for cloud from the outset, Gartner predicts that Read More »

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