Robb Boyd Apr 17, 2009

Feel free to forward and see how what kind of a list we can work up on narrow, focused features we could work on in this format.

Jai Sahney Jul 22, 2009

Excellent video! Thanks for sharing this.

saifulazza Jul 23, 2009

Robb

Q1.If you answer the call simultaneously. Which device will get it first? 
Q2.If we pick up the first call via the mobile device, then transfer the call from mobile to desktop and back to mobile again , do the CM actually has to ring the mobile device again ( meaning do the CM has to ring 2x to get to mobile) ?

Regards

Mike Coffin Jul 23, 2009

To answer your questions:
1) Generally speaking this is basically impossible. If you attempt to answer you desk and mobile at the same time, there will be some difference in the answer event reported to CUCM. The one that gets there first wins.

2) If you answer on the mobile, then you will hang up the call to get it back on your desk phone. To get it back on your mobile you must press the “Mobility” softkey on your desk phone, which will ring your mobile.

Cheers,
-Mike

Kara Chase Jul 24, 2009

I absolutely love SNR… our company has it deployed and I immediately felt the stress of a busy schedule mitigated.

I can keep up with my calls and meeting even when I am not in the office, I can be just as responsive to my customers, and I no longer feel the pressure to continually call the office for messages or put up those annoying “out of the office” emails. Now, no matter where I am, the collaboration continues.  It truly enhances the way I do business!

Alex Sep 20, 2009

This is interesting.Thanks for sharing this.