As some of you have heard, IWE on Quad has been officially announced, which marks a major milestone in Cisco’s history, as we deploy our enterprise social software platform company-wide to over 100,000 employees, contractors, and suppliers.
As a member of IT, I have had the privilege to both work on developing IWE, and use IWE since its inception. Among other Cisco software and products, IWE has been developed using the agile development method with early alpha and beta releases available to select groups within Cisco. As my colleague Bram alluded to in his blog post, “Rolling out web 2.0 in the Enterprise”, this early release strategy has not only improved the development process of IWE but has created “champions” or IWE advocates within Cisco who have helped encourage widespread adoption in the latest release.
Taking a closer lookat IWE on Quad, there are three main components that make up the platform: People, Communities, and Information.
The People component brings together the user and the ability to easily connect and share information about themselves. The example below shows rich presence information, which includes online status, location, and latest activity. The ability to include specific interests and specialties allow users to find and connect with the right people like never before.
The Communities component,brings together users into groups based on common interest. This is the place where the real collaboration happens, with the ability to upload and share interest-specific documents, posts, pictures, and video. Depending on a community’s design function and permissions, users can write blog posts, share in discussion forums, and collaborate on wiki pages.
Information is the common thread that strings together people and communities. The content on IWE can be the specific post or document that is shared to a group or users, or it can be a rich media file or a video.
IWE on Quad collaboration software helps Cisco employees sift through all our online resources, with information finding the user instead of the user having to find the information. This all happens in one platform accessed through the web browser.
Stay tuned for an even deeper dive with a closer look at the technology behind IWE on Quad. In the mean time check out the product tour here.