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How Cisco IT is Moving to Integrated Network Management

Do you recognize this situation? The network is growing and becoming more complex, but it is managed by a collection of narrowly focused management tools that can’t keep up.

This is the situation we faced in Cisco IT. Our previous network management systems were a mixed bag: A few Cisco products here, a few third-party products there, along with many homegrown scripts for “special” network elements and management tasks. Read More »

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My Week at CiscoLive! Melbourne 2015

One of my favorite events on the calendar is always Cisco Live in Melbourne, and after the record-breaking event last year, I went in with high expectations. From the moment Chuck Robbins stepped onstage for the opening keynote I knew I wouldn’t be disappointed. Read More »

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Why IT Standardization?

Cisco IT has over our history become more and more standardized, with standard architectures (which are continuously upgraded to meet future business needs), and standard products, designs, software versions, and configurations. But we’ve never really told the story about WHY we have standardized so thoroughly. Many customers ask “What is the value of a global IT standard vs. regional or local designs?”
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A Wider View of Collaboration – and its Benefits

“Collaboration” usually means “people working together productively by sharing voice, video, and data”. Inside Cisco, the standard idea of Collaboration includes a lot of IT Technology, like:

  • all voice-based Unified Communication (that is, all IP Telephony from hardware and software phones, and all Unity voicemail, and all Contact Centers)
  • all Video conferencing (from Jabber or WebEx clients, video phones, desktop video, room TP, and immersive TP),
  • all streaming video like Cisco TV (IP/TV) for large multicast events, and
  • software clients like email, web sites and blog sites and document repository sites, Jabber IM, voice and video, and WebEx voice, video and data

But sometimes Collaboration means more. For example, Cisco IT likes to say that we “enable people to collaborate with any device, from anywhere, at any time” which really expands the scope of collaboration. Read More »

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Making Noise About a Quiet Data Center

I like touring Data Centers. Whether it’s a makeshift space with out-of-control cabling or a state of the art, innovative facility, I’m always curious to see how companies accommodate their computing equipment and tackle the inevitable challenges of space, power and cooling.

Ten years ago I visited a then-new Data Center in the western United States that had several interesting features.  Two elements – and the moments I discovered them – still stick with me.
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