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Sharing Cisco IT’s Experience

April 17, 2014 at 8:00 am PST

We’ve been hard at work over the last few months looking at how the Cisco on Cisco team connects with our customers and the value we bring. After sifting through analytics, interviewing our customers, and countless late nights, we’re happy to announce our new tagline: Read More »

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Look Ma! No Hands!

Over the last couple of months, I got involved in a project aimed at minimizing the time taken to bring a new device into the network, using capabilities offered by our Prime Infrastructure application. This project is called Zero-Touch Deployment, or ZTD. Now it’s time to define what ZTD is, and how Cisco IT made it a reality. Read More »

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Summary: IT Takes a Seat at the Business Table

As an IT leader, it is time to take your seat at the business table and understand how IT can stay relevant in this Internet of Everything era. A recent Gartner Insight highlights the importance of aligning IT strategies with business goals to “remain relevant beyond 2020.” The next logical evolution on the IT journey is to provide consistent methodology that’s embedded into the IT operating model over time. In order to accomplish this businesses and IT must start working together. Business leaders need to:

  • Adjust IT so it can quickly adapt to changing business values
  • Reduce complexity and the cost of operations
  • Protect data, innovation, and intellectual property

Read the full blog in The Platform series of Cisco Blogs.

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Improving Email at Cisco Part 2 – The Employee Process Side

I’d mentioned earlier (see Improving Email at Cisco Part 1 – The IT Technology Side) that email has its ugly side:

  • Too many
  • Most of them are a waste of time
  • Emails will, occasionally, carry virus payloads (or link you to sites that have worse); and yet
  • I can’t live without it Read More »

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Improving Email at Cisco Part 1 – The IT Technology Side

My personal email has 4 characteristics that drive me crazy:

  • I get way too much email
  • Most of my emails are a waste of time
  • Emails carry the risk of, very rarely, nasty virus payloads (or link you to sites that have worse)
  • Despite all this, I can’t live without email Read More »

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