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Cisco Internal WAAS Implementation

WAN Optimization is an important part of Cisco IT’s infrastructure strategy.

Cisco IT has been implementing Cisco Wide Area Application Services, creating strong alignment between its Data Center and Borderless Networking architectures, while delivering a superior end user experience with Collaboration and Business applications.

In this blog, we provide a quick update on Cisco IT’s deployment of WAAS, and the progress and benefits of the solution. A case study update will be posted as follow on, and provide more details/results on our internal deployment.

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More from the UC Sleuth: Resolving Intermittent Problems with Unity Voicemail

My last blog described how Cisco IT resolved an intermittent availability problem resulting from a hung Unity voicemail port. Here’s another example of an intermittent problem, this one related to call quality.

For more than a year our global technical response center (GTRC) received occasional calls from Cisco users with voicemail issues. These users reported that the system didn’t recognize their key entries, or just mysteriously disconnected them.

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Detecting Intermittent UC Outages: Why It’s Hard, and How We Do It

Detecting intermittent outages is one of the tougher challenges in large unified communications environments. For one thing, it can be hard to recreate the problem. For another, users tend not to complain if they get through on the next try. And if users don’t complain, how can IT know there’s a problem?

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A Cisco IT View of Borderless Networks

In an increasingly connected world, most of us now expect to be able to access our workspaces at any time, regardless of our geographic locations or user devices. At any given day, I could be working from my house, in the office, at the Starbucks down the street, or even in another city. Now, once I’m at these locations, what kind of devices can I use to work? Cisco understands that the way people work in the enterprise is changing because so many employees want to use their personal tools at work but how do we enable them to connect from anywhere with any device? That’s where Borderless Networks comes in.

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Cisco Celebrates 25 Years of Technology Innovation

Today, as we celebrate 25 years as a company , we think about how Cisco has watched the industry evolve.  In this video from, Rebecca Jacoby, senior vice president and chief information officer of Cisco, discusses lessons learned during the Dot Com Bubble Burst and how the Internet has changed over the years. 


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