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Video Is Shifting the Dynamics of Traditional Business Operations

January 25, 2011 at 2:40 pm PST

A Message from Toby Larsen

As the former CIO of Tandberg, I know firsthand the tangible benefits that video can bring to a business.  Tandberg was really a company built around the use of video.  Our network architecture, communication infrastructure and dial plans were designed for mass deployment of video, and the efficiencies that came along with it.  Our use of video vastly exceeded that of traditional voice services and textual communication.

Video is also transforming the way business is conducted at Cisco.  I see it every day through a variety of solutions including WebEx conferencing, TelePresence, digital media signage, and Tandberg products. Ultimately, visual communication is about scaling human talent – doing more with less.  By combining our borderless networks with cloud computing and services, as well as visual and unified communications, we are truly enabling collaboration with anyone, anywhere.  In doing so, we are actually virtualizing our organization and processes, moving our business from place to space.

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What’s Going on in Our Globalization IT Datacenter in Bangalore

At Cisco, we consider the datacenter to be the foundation of our business bringing us the value that enables us to be a market leader. Our datacenters are classic examples of how we deploy our products and services internally, to enable business benefits and productivity through our own solutions. It helps us localize our parameters and processes for doing business in different parts of the world, with alternate business models. In our Globalization IT datacenter located in Bangalore, it is critical for us to focus on our regional offerings, and deploying our solutions locally in our datacenter serves as a live example to display to our customers how to achieve productivity and agility in their businesses.  Continue reading to learn more about the Globalization IT datacenter or visit the Globalization IT Virtual Datacenter Experience.

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What We’ve Learned About Telework at Cisco

In late September 2010, a Cisco employee somewhere in the world became the 20,000th to begin using Cisco Virtual Office at home.  Cisco Virtual Office, which combines a small business router and IP phone, extends the enterprise wired and wireless network right into our homes. Telework is optional in most cases at Cisco, so the 20,000 milestone underscores the fact that our workforce and the company see the value of telework, and that we have the tools to make it work.

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Collaboration is Hot … Very Hot (Collaboration solution now deployed across Cisco!)

I am thrilled to blog today about the deployment of Cisco’s own unique collaboration solution across our enterprise to 110,000 employees and contractors worldwide!

This is the culmination of a multi-year project which started as a business process and IT initiative, and evolved as a business unit endeavor after our CEO John Chambers said: “product-ize it.”  So, I’m grateful to my colleagues in the business unit – namely Murali Sitaram, vice president and general manager of the Enterprise Collaboration Platform – for taking ownership of the product and improving upon it. Congratulations, too, to my team in Communication and Collaboration IT, and to the Collaboration Business Technologies team whose vision, innovation, long hours, perseverance and creativity made it happen.

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What is IWE on Quad?

December 16, 2010 at 7:58 am PST

As some of you have heard, IWE on Quad has been officially announced, which marks a major milestone in Cisco’s history, as we deploy our enterprise social software platform company-wide to over 100,000 employees, contractors, and suppliers.

As a member of IT,  I have had the privilege to both work on developing IWE, and use IWE since its inception.  Among other Cisco software and products, IWE has been developed using the agile development method with early alpha and beta releases available to select groups within Cisco.  As my colleague Bram alluded to in his blog post, “Rolling out web 2.0 in the Enterprise”, this early release strategy has not only improved the development process of IWE but has created “champions” or IWE advocates within Cisco who have helped encourage widespread adoption in the latest release.

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