Cisco Blogs


Cisco Blog > Inside Cisco IT

Wiki Helps Macintosh Users with Self-Support, Reduces Costs for Cisco

Like many IT organizations, Cisco IT provides help-desk support only for Microsoft Windows-based PCs. Yet many Cisco employees choose to use a Mac, even if it means they are on their own for resolving problems, obtaining repairs, installing software upgrades, and similar support tasks. By the end of fiscal year 2009, Cisco had over 8,000 Mac users, and by fiscal 2010, over 12,000.

Read More »

Tags: , , , , ,

Teleworking with Cisco Virtual Office: What’s New

In my last blog I described how Cisco employees have adopted teleworking, using either a software VPN client, or a hardware VPN solution called Cisco Virtual Office (CVO).  Cisco employees who telework on a regular basis prefer CVO over software VPN because the connection tends to be more stable and Cisco Virtual Office saves them the trouble of constantly logging back in. In addition, CVO provides QoS (quality of service) for voice and video which is critical to a high quality audio and video experience.

The preference for CVO is reflected in the fact that our employees who use the software VPN client work a little over 1 day per week from home while the 21,000 employees who use CVO report that they telework an average 2.5 days per week.

Read More »

Tags: , , , , ,

Cisco IT’s Splash at Cisco Live UK

February 1, 2011 at 6:32 pm PST

London, February 1, 2011 – Cisco IT demonstrates product deployments at the Cisco Live UK event.  Visitors to the main Cisco booth will be able to engage with our IT Subject Matter Experts and participate in a raffle for a free FLIP!

Cisco IT Subject Matter Experts at the stand can provide personal displays of:

1.     Cisco ITCollaboration Experience

2.     Cisco IT Data Center Experience

Inside Cisco IT: Collaboration Booth

Experience What Collaboration Is Doing for Cisco

New collaboration and unified communications tools are transforming how Cisco operates at every level. The recently launched Cisco IT Collaboration Experience takes you inside this transformation for a firsthand view. See how new connections bring global Cisco Sales, Manufacturing, Engineering, and Human Resources teams together to work faster and better. Learn why Cisco IT leaders are driving collaboration and unified communications across the organization, and hear from Cisco IT engineers and managers about the technology behind the new deployments. More than 30 embedded Flash videos let you see, hear, and experience just how collaboration and unified communications tools are transforming business at Cisco.

Read More »

Video Is Shifting the Dynamics of Traditional Business Operations

January 25, 2011 at 2:40 pm PST

A Message from Toby Larsen

As the former CIO of Tandberg, I know firsthand the tangible benefits that video can bring to a business.  Tandberg was really a company built around the use of video.  Our network architecture, communication infrastructure and dial plans were designed for mass deployment of video, and the efficiencies that came along with it.  Our use of video vastly exceeded that of traditional voice services and textual communication.

Video is also transforming the way business is conducted at Cisco.  I see it every day through a variety of solutions including WebEx conferencing, TelePresence, digital media signage, and Tandberg products. Ultimately, visual communication is about scaling human talent – doing more with less.  By combining our borderless networks with cloud computing and services, as well as visual and unified communications, we are truly enabling collaboration with anyone, anywhere.  In doing so, we are actually virtualizing our organization and processes, moving our business from place to space.

Read More »

Tags: , , ,

What’s Going on in Our Globalization IT Datacenter in Bangalore

At Cisco, we consider the datacenter to be the foundation of our business bringing us the value that enables us to be a market leader. Our datacenters are classic examples of how we deploy our products and services internally, to enable business benefits and productivity through our own solutions. It helps us localize our parameters and processes for doing business in different parts of the world, with alternate business models. In our Globalization IT datacenter located in Bangalore, it is critical for us to focus on our regional offerings, and deploying our solutions locally in our datacenter serves as a live example to display to our customers how to achieve productivity and agility in their businesses.  Continue reading to learn more about the Globalization IT datacenter or visit the Globalization IT Virtual Datacenter Experience.

Read More »

Tags: , , , ,