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Cisco Signs on for Xerox Managed Print Services for its Global Workforce

I’m thrilled to announce that Cisco has named Xerox as our new IT partner to manage Cisco’s global print operations, making printing services more accessible to our employees who work from different locations using a variety of desktop and mobile devices. 

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The 7 Habits for Successful Video Management

Preserving a consistently reliable, accessible, high-quality video experience for users is paramount to realize the value of video conference as a business-enabling communication service. The better the user experience, the bigger the transformational potential of business video. Read More »

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What Price Capability?

August 3, 2011 at 10:00 am PST

I realized a few years ago that all Data Center challenges can be solved with the sufficient application of money.

Need more computing capability?  Buy new hardware.  Struggling with hot spots?  Purchase supplemental cooling infrastructure.  Don’t have enough physical space?  Pay to expand the Data Center or lease additional space.

More performance means greater cost, though.  Some energy saving technologies buck that trend when compared to conventional facilities, but generally the more capability you want from a Data Center the more it will cost to build and operate.

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Where Cisco IT Deploys Cisco Unified Communications Manager Clusters … and Why

Cisco IT currently has approximately 21 Cisco Unified Communications Manager (UCM) clusters worldwide to support our global voice communications in the production environment. Where we deploy these clusters around the globe reflects our user concentrations, their requirements for call performance, and the availability of and regulatory considerations for network infrastructure in different parts of the world.

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Smile for the Camera

Humans are inherently resistant to change. In the workplace, we’re most comfortable using technologies that have been made available to us, as long as they are convenient and easy to use. Rarely do we want to stray from business norms. It’s this human behavior that makes the cultural aspects of a business video strategy the most challenging to execute.

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