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The Rise of Social Video at Cisco

 Video takes enterprise and social networking to a whole new level. Video is at the heart of our collaboration strategy at Cisco. If an executive wants everyone to congratulate a team on a great job or explain the reasons for a new policy, email can be a little pale. The message is clearer and more powerful when we can hear the person’s voice and see their facial expressions.

 To make it very easy to use video for internal communications and collaboration, Cisco IT introduced Cisco Show and Share, in February 2010. Show and Share is a social video system, like a YouTube for the enterprise. Cisco employees go to our Show and Share portal to easily create, edit, and publish their own videos and video communities, right from their desktop. This is a powerful tool that also optimizes global enterprise video collaboration using the intelligence in the network.

 

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Once the Digital Signage Displays are In, Then What?

In my 13 years with Cisco IT, the Cisco Digital Signs project was the first where content, not technology, was the biggest challenge. We decided to introduce digital signage primarily for employee communications, such as events, announcements like benefit enrollment periods, news, and volunteer opportunities.

 The actual physical implementation requires very little effort from Cisco IT.  Our Workplace Resources organization simply connects a Cisco Professional Series LCD Display and Cisco Digital Media Player in each location, and they’re up and running within an hour. We locate most signs in employee areas, such as break rooms. Just two Cisco Digital Media Manager systems, in the U.S. and India, support all digital signs in 96 offices in 8 countries.

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Capacity Planning Challenges at Cisco

 Capacity planning is facing some significant problems with two new services in the future:  high definition desktop/laptop video, and home Telepresence.  Video has a significant impact on bandwidth use, and these two services threaten to place new demands on the network.

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Service Capacity Planning at Cisco

Capacity planning is getting far more complicated as network services get more complex, and it requires understanding each service as a whole, cutting across several traditional IT services like network and data center capacity planning.  Here’s how Cisco IT is starting to address these new service-based capacity issues, mainly focusing on Network and Voice Capacity Management

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Service Capacity Planning at Cisco

Capacity planning is getting far more complicated as network services get more complex, and it requires understanding each service as a whole, cutting across several traditional IT services like network and data center capacity planning.  Here’s how Cisco IT is starting to address these new service-based capacity issues, mainly focusing on Network and Voice Capacity Management

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