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Where Cisco IT Deploys Cisco Unified Communications Manager Clusters … and Why

Cisco IT currently has approximately 21 Cisco Unified Communications Manager (UCM) clusters worldwide to support our global voice communications in the production environment. Where we deploy these clusters around the globe reflects our user concentrations, their requirements for call performance, and the availability of and regulatory considerations for network infrastructure in different parts of the world.

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Smile for the Camera

Humans are inherently resistant to change. In the workplace, we’re most comfortable using technologies that have been made available to us, as long as they are convenient and easy to use. Rarely do we want to stray from business norms. It’s this human behavior that makes the cultural aspects of a business video strategy the most challenging to execute.

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Fostering Collaboration through Light-Handed Community Governance

The gathering points for any enterprise social platform are the spaces or communities. These are the containers that are created for users to find and share the information they care about and collaborate with people who have like roles, interests, etc. Ever since we launched a social platform a few years ago, now known as IWE (Integrated Workforce Experience) powered by Cisco Quad, a hurdle for IT has been wide user adoption. Our challenge hasn’t been due to a lack of stakeholder demand for new communities but the speed at which IT can provision communities to keep up with the insatiable demand.

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How Cisco is Implementing an IP Phone Refresh Program

IP telephony has been deployed for over 12 years now within Cisco.  We are constantly in an ongoing process to refresh our older phones with next generation devices.  It’s not easy – it’s a little like painting the Golden Gate Bridge:  you’re never finished.

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Of Shredders and Servers

July 20, 2011 at 10:00 am PST

How long do you expect your electronic gadgets to work for you?  Not necessarily how long will devices last before simply breaking, but for what length of time will they usefully perform the functions that you obtained them for?

With technological advances coming faster and faster nowadays -- and older systems therefore becoming obsolete quicker and quicker - plus a growing number of devices that have to keep pace with other online systems in order to remain useful, the useful lifespan of our gadgets seems to be shrinking.

A glance around my home office provides a snapshot of how long much of my electronic paraphernalia has been in operation Read More »

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