I’ve talked a lot about how collaboration technology helps companies better communicate and connect with internal and external teams – both locally and globally – and all of the business benefits that come along with that. What I haven’t addressed up until today is how collaboration technology can also be used to provide healthcare benefits to employees. Today I’m pleased to introduce this new topic. Read More »
In my last blog I talked about the importance of building your personal brand using your WebEx Social Profile and Expertise Tags. Today I’m going to explain how your Profile and Expertise Tags can play a greater role in crowd sourcing.
Three Continents in One Afternoon: Why I Work from Home
There have been a lot of reactions to Yahoo’s decision to eliminate home working for its employees, and now it’s my turn to weigh in. As I see it, balance is key. I can’t imagine working from home all the time because I get far too much positive energy and enjoyment from the open environment in my physical office location. But as a leader, I also can’t imagine how I would stay connected to the people I partner with across the globe if I didn’t spend Monday afternoons in my home office. Read More »
Our business applications, which we call EasyApps @Work, have really caught on at Cisco. We track growth in usage by comparing legacy systems vs. the new applications and the results are compelling – Cisco employees far prefer the ease of use the new apps offer. Today, the two most popular apps are My Approvals and My Paid Time Off (PTO). Read More »
As a sales team manager, I need to be available by phone or instant messaging (IM) in multiple places every day. So it’s no surprise to find me using the new Cisco Jabber for iPad client while I’m traveling because it provides the IM, voice calling, presence, messaging, and video calling capabilities that are exactly what I need to stay connected with my team, customers, partners, and colleagues.
When I’m in the office, working from my Cisco laptop, my Cisco 9971 desk phone, and Cisco TelePresence EX 90 desktop video endpoint – I have full-featured communications and application access. But when I’m out of the office, I can use the Single Number Reach (SNR) feature to move transparently to the Jabber client, which means people can dial a single number to reach me on both endpoints simultaneously while also making it easy for me to receive calls and messages wherever I go.
T.J. Hyne, one of my consulting system engineers, shares how he used the Cisco Jabber for iPad client to connect remote participants into a video call during a customer meeting, over the customer’s wireless network. The ease of the video call was an unexpected surprise for the customer, and it helped to illustrate the value of video for meaningful communication in real-time.