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Collaboration is Hot … a report from the Forrester collaboration forum

I’m back in my hometown of Boston today where I presented Cisco’s collaboration solution to more than 200 IT professionals attending the Forrester Collaboration and Content forum.

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How Cisco Keeps Quality High For Voice Calls, Part 1: Availability

Measuring the quality of voice calls that are carried across a corporate network often comes down to just two key questions:

1. Availability: Will calls go through the first time and every time?

2. Quality Metrics: How do we know how well the call sounds to all of the connected parties?

In this two-part post, I’ll describe how Cisco answers these questions through the tools and processes we use for monitoring voice call quality.

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Welcoming a New Family Member

September 13, 2011 at 10:00 am PST

Care for a candy cigar?

After months of anticipation and countless hours spent on the delivery, I’m happy to announce a new member to Cisco’s family.  Our newest Data Center has come into the world in Raleigh, North Carolina.  It’s 18,500 sq. ft. (1,719 sq. m.) in size and has 2.88 MW of capacity.  The parents are tired but otherwise doing fine.

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What Does a Video and UC Conferencing Service Owner Do?

The job description for the conferencing service owner could be a bit of a mystery in many enterprises, so I am going to try to demystify the role based on my experience as a Video and UC Conference Service owner at Cisco IT.
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The Rocket Slows: Data Center Power Growth Lessens

August 31, 2011 at 10:00 am PST

Interesting news for Data Center industry watchers:   growth in Data Center energy usage has apparently slowed.

Researcher John Koomey recently studied the issue at the request of The New York Times and determined that from 2005 to 2010 Data Centers worldwide increased energy usage by a little more than half (56 percent) while those in the United States increased usage by about one third (36 percent).

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