When a particularly transformational technology comes along, Cisco IT sets out to be Cisco’s first and best customer. We use it, adopt it, and prove it adds value to the business. By doing this, we’re not only able to show customers the value of our product, but we’re also able to find new-technology issues before a customer might, and give Cisco time to build a better platform. Read More »
Those of you who follow my blog know that one of our mantras at Cisco IT is to bring a more consumer-like experience to all of our IT services. We have made great strides in this area through our BYOD program that allows employees to bring their own mobile devices to work and with our productivity apps (EasyApps). Read More »
In this video, Cisco Distinguished IT Engineer Jon Woolwine and I discuss Cisco IT’s approach to Network Programmability and SDN, describing some SDN-related use case solutions currently in development. Read More »
There’s a new force changing the way Cisco IT operates, the way we plan and develop new services, and the way we support our employees. Consumerization is showing us how to help our employees to be more productive and more satisfied – if we can learn to listen and respond. Read More »
Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.