If you’re like me, you were eager to learn about Apple’s latest iPhone release, announced last month. In fact, I was thrilled to attend my first-ever press event at Apple’s headquarters in Cupertino and the occasion did not disappoint (hello Elvis Costello!). Apple orchestrates its launch events extremely well and it’s no wonder many consumers are ardent Apple fans. Read More »
What will phones in the future look like? If our experience at Cisco is any guide, there will be more and more phones, and they will look like almost anything. They will all have two things in common: they will all bring people together – and they will do it with voice and video. Always video.
The video may be on a small screen that fits in your pocket, or expands to your pad or laptop, a bigger screen that fits on the desk, or screens that cover the wall bringing people, lifesized, to your meetings from around the world.
At Cisco, we’re using all of these “phones” (although only one or two looks at all like a phone), and they all work together to bring people together, face to face. Some share more than voice and video, adding presence information and contacts and instant click to call or click to chat or click to share desktops
Here’s Rich Gore from Cisco IT, to give a quick look at these different “phones” in use at Cisco today.
With all of the buzz around Apple’s announcement of the iPhone 5S, 5C and the launch date of iOS 7 — we’ve decided to check-in with our Brett Belding, IT Senior Manager, IT Mobility Services, and the IT Mobility Services team. Brett and the rest of the IT Mobility Services team have interactive discussions on industry trends, BYOD, and even University of Georgia Bulldogs Football. Last week, I asked the team:
Tags: aaron chiles, aaronchiles, apple ios 7, apple iphone 5c, apple iphone 5s, Borderless Networks, brett belding, brettbelding, Cisco IT, cisco on cisco, coc-borderless-networks, ios 7, ios7, iphone, iphone 5c, iphone 5s, mobility, preparation, twitter
I am thrilled to announce that Cisco IT’s Virtual Events service has been selected by InformationWeek as one of the top 500 technology innovations in the U.S. for 2013. Specifically, Virtual Events came in at #152. It is always gratifying to receive industry recognition – both for the technology innovation as well as visibility for the hard-working IT team behind it. Read More »
Voice over IP for business telephony is old news. But when business enterprises like Cisco connected to the outside world, they still used old-world technology. In the past two years Cisco IT has migrated its big connections to the outside world to Session Initiation Protocol (SIP). This move has saved us millions per year, made our contact center service better, and enabled global collaboration without breaking our budget. It has also simplified our internal voice architecture.
Best of all, it has positioned Cisco to build a B2B voice / video network to enable easier partnerships and better B2B collaboration.
Here’s Rich Gore from Cisco IT, to give a quick and simple overview of SIP, and how Cisco IT is using it to build new services, simplify architectures, and save money.
For more information, see these Cisco IT blogs and case studies:
- How Cisco is Using SIP Trunks to Reduce Calling Costs
- Reducing Costs and Improving Call Control for Outsourced Contact Centers: blog part 1
- Reducing Costs and Improving Call Control for Outsourced Contact Centers: blog part 2
- Contact Center SIP Trunking case study
- WebEx Cloud Connected Audio through SIP Trunking