At a recent offsite, the Identity Services Engine (ISE) project team, and our InfoSec and Mobility teams spoke at length about how we will tackle the challenge of getting all Internet of Everything (IoE) devices securely on the network. Cisco IT has an aggressive schedule for the deployment of ISE capabilities in our FY15 (Fiscal Years in Cisco start on August 1 and go to the following calendar year July 30). Read More »
Cisco IT is preparing our global WAN for employees’ growing use of third-party cloud services. Already we use more than 400 cloud services. The most popular are Cisco WebEx, Salesforce, SAP, and Office365. Read More »
Video is the New Audio at Cisco. That’s an audacious statement for a guy who started working in the Bell system about 30 years ago. The New Audio? Audio sets a standard that is pretty hard to beat. Audio telephony has been around for almost 140 years. (The first major phone system was started in 1877.) And in that time it has grown to become globally ubiquitous, because of three things:
- it works, really well, all of the time,
- it’s easy to use, and
- it doesn’t matter what phone you use; you just use whatever is available, because all the systems interconnect.
Good quality video communication hasn’t been around for a century – it’s been around for maybe 20 years. (Although click here for a great picture of a commercial video phone from 1969). As a Cisco IT guy, let me explain why video is the new audio inside Cisco today.
We use a lot of video at Cisco. A recent tally shows that Cisco totals over 24,000 video calls every day, which raises a pretty big question: why do we use so much video at Cisco? Read More »
Cisco IT has always strived to improve the user experience. It is often overlooked in some IT organizations, but Cisco IT has service managers who are held accountable for the feedback they get for their service sectors. This focus on how we perform means we are constantly pushed to improve how users interact with the technology. Read More »