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How Close To Your Phones Does a CUCM Cluster Have To Be?

The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the phones does a cluster have to be?” Read More »

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Collaboration is Hot … A Report from the 2013 Collaboration Summit

Yes, it’s still true – collaboration continues to be hot, even more so last week at balmy Boca Raton, Florida, site of the 2013 Cisco Collaboration Summit. For the fourth consecutive year, it was again my honor to host over 30 customers – collaboration IT experts in their respective companies. They represented every vertical from healthcare to retail, from manufacturing to aviation, and entertainment to education. Read More »

Cisco IT Best Practices for Creating a Private Cloud

The Cisco IT Elastic Infrastructure Services program, or CITEIS, is our internal implementation of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) resources in a private cloud. CITEIS is designed to provide a consumer-type IT experience to our developers while Cisco IT maintains governance and control over the infrastructure. Read More »

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Cisco IT at CiscoLive! Cancun 2013

With the theme Tomorrow Starts Here – El Mañana comienza Hoy, CiscoLive! Latin America will be returning to México on the 5th November 2013, at the Moon Palace Golf & Spa resort in Cancun! Once again, attendees will have the opportunity to learn about all the latest technologies that Cisco has to offer, technologies that will be key contributors to the Internet of Everything.

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Making Video Calls Easy for Users

It’s likely that your users are already stating a clear preference for video calls, but you may not know it. Why? Because with video calling apps like Skype and Facetime, employees may be using their smartphones to place video calls over the cellular network, even when they’re in the office.

For Gen Y employees in particular, video calls are a normal and expected way to communicate. But now, employees of all ages are asking why their workplace doesn’t offer the tools and support for video calling. Read More »

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