Collaboration in Action … A Report from Cisco Bangalore
Last month, I had the pleasure of visiting my IT team based in Bangalore, India. I was very impressed with how Cisco’s four pillars of our collaboration strategy (social, mobile, virtual, visual/video) are showcased at the Bangalore campus.
Cisco’s Bangalore campus is completely “smart,” collaborative and sustainable and consists of five buildings accommodating 4,000+ employees (the entire India team includes 10,000 employees). I’d like to highlight some of the key aspects of our connected workspace.
The campus is highly networked with all building and security systems connected to the Internet. This enables Cisco to oversee all aspects of the buildings including facility management, safety and security, and provide an enhanced productivity and user experience from anywhere in the world.
In addition to facility controls, such as the ability to manage lights and temperature which results in energy savings, our office buildings promote sustainability. In fact, our newest building #16 is certified by the U.S. Green Building Council as LEED (Leadership in Energy and Environmental Design) “Platinum” (highest rating) for commercial interiors, along with LEED “Gold” for building construction. This efficient and modern facility offers 330,000 square feet over five floors offering capacity for nearly 1,000 employees.
In Bangalore, Cisco defines sustainability in three parts: social, economic and environmental. The social aspects of our smart offices are around community and collaboration, as noted above, and economic and environmental refer to cost reduction by achieving energy saving through green building design.
The Bangalore campus also takes full advantage of informational signage, which makes use of our buildings much easier and promotes awareness: employees know about space availability, “way finding,” conference room availability, corporate communications, and GreenAware (what we are doing to save costs and energy), among others. A Cisco Maps feature not only enables employees to search for someone, locating their name, contact information and photo, but they can also identify precisely where that person is in the building. Cisco Maps also helps employees find available conferences rooms, zooming in on office space to find out what rooms are free.
The campus features select work areas called “Intelligent Personalized Spaces.” Each work space – such as an office, cube with digital signage or a Telepresence room – can be personalized with their preference of room controls, individual photo and family photos, TV and RSS feeds that lend a personalized feel to each workspace.
The smart aspects extend to our cafeteria where employees can access kiosks to see what food items are available – with photos – along with both price and calorie count. In addition, the ability to view the queues remotely to make decisions is awesome! The Cisco Cafeteria Kiosk is currently located in the cafeteria itself, but will eventually be located in all of our building lobbies.
Another great smart building feature is our Health Presence capability. Employees can use a dedicated TelePresence room to make video calls to an on campus doctor, lending convenience and saving time that would otherwise require separate doctor visits.
So our Bangalore campus truly demonstrates all of our four collaboration pillars – enabling work collaboration through social, mobile, virtual and visual/video. It was inspiring to see all of these elements come together to make the work experience so effective! I can tell you that our India team loves the results – it truly is a collaborative, innovative and leading edge work environment.