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Get the Scoop on CiscoLive and CiscoLive Virtual

Who is going to CiscoLive!? Hands down this is easily my favorite event of the year – although we look at it as an annual homecoming with all our friends there are obviously going to be many people who just can’t afford the travel time or perhaps the budget this year for any number of reasons…but don’t fret! The show can come to you! In fact, there are FOUR options to take advantage of: Read More »

Creativity and Collaboration – What an Awesome Video

I way late in posting this – what a great video from our friends at Camp Creative (this is the group we work with to produce TechWIseTV). Our friend Mark Laber worked with some others at Cisco to create this overview of Technology in Action. I am blown away at the creativity here. Mark was tasked with telling an interesting story while weaving in a ton of Cisco technology references. This is not just challenging from a creative standpoint (how to do it without sucking) but how to get multiple marketers at Cisco to agree on the finished product. This really is good stuff and should be spread far and wide….nice job Mark!

R.I.P Voicemail – Long Live Messaging?

There have been several articles recently listing the many failures of voicemail. Is Voicemail Dead? You’ve got Voicemail – But do you Care?And really, yeah — traditional voicemail isn’t really a 21st century technology. Voicemail evolved about as quickly as PBXs did — which isn’t really a whole lot. When IP Telephony entered the market, things changed. I mean, they REALLY changed! Suddenly it wasn’t just voicemail, it was “messaging”. You could get your voicemail in your inbox, use speech-enabled dialing and do all sorts of things that plain old voicemail just couldn’t do. But there were two problems in this nirvana of new and improved messaging: integrating those old voicemail systems with newer systems and re-training your users. Read More »

SIP SIP SIP Everywhere

Wow — everyone is talking about SIP these days but SIP connections really come in three flavors: SIP trunking (carrier side)SIP connections between PBXsSIP line-side (PBX to phone) The buzz I’m hearing these days is all about SIP on the carrier side. I’ve been tracking industry articles and blogs on this topic and there are two distinct opinions out there — people who advocate for SIP trunks from your carrier due to the flexibility and cost savings Helping Organizations and those who tell the story of a lack of reliability, challenges with support and negligible cost savings SIP Trunks: A Call to the Wild. What do Jimmy Ray and I think? Tune in on June 25th to find out. You can bet Jimmy Ray has a few thoughts on the security of SIP trunks!For those of you who really want to dive-in, check out the SIP Forum for lots of good details. After the show airs, I’ll post blog entries that will dive deeper into SIP connections between PBXs and SIP line-side and the pros and cons of each. If you have specific questions you want answered on these two areas — fire away now!

Protecting the Internet Edge

Jimmy Ray hosted one of his ‘white hat hacking master classes’ as one viewer termed it. Massive response yesterday to a great webex based security chat complete with video and application sharing. Record numbers registered and showed up. Here are some notes and helpful links that were asked for. The full replay of the event is available here: (COMING SOON)imageNotes and helpful links: Read More »