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Network Design Mastery

Now live in our brand spankin’ new virtual environment – our latest episode ‘Network Design Mastery: Learn from the Pro’s

*What do you think of our new home?  When you click the link above, you will need to give up a little info at first to get registered…but once you do…you are DONE!  You can watch this show and all the others…surf around, leave a comment,…or let us know what you think about all of it in the comments below.

I never ask for directions... but...

This show features a little something for everyone – see you after the jump…
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Workspace Video

Defining Your Approach to Workspace Video

A companion post to “Techwise #83 – Extending Video from Boardroom to Workspace

Register here to watch the video!

Definitions are changing. Is your dictionary up-to-date?

Workspace. The definition of the workspace has changed because the workforce itself has changed.  Many employees are still sitting neatly in offices and cubicles, but they are also now global, remote and mobile.  They still come together in boardrooms and all-hands meetings, but they also come together in virtual environments, sometimes from their hand-held tablet in a hotel lobby.

Work. The definition of work itself has changed, and workers are spoiled on speed. Information flows more like fast food than a sit-down dinner.  Just to make it more challenging, travel budgets that use to enable face-to-face contact have been slashed and will never return to the “good old days.” This has created new communication gaps that need to be filled to stay competitive in this new Nascar race… and IT leaders are holding the keys.

Collaboration. Collaboration technology has a new definition too.  It used to mean sticking a document in a shared folder so multiple people could access it.  Now it refers to the complete set of tools that workers use to connect with each other and get the job done.  As Robb Boyd describes in his Keys to the Show segment, this includes using video in places outside the classic “videoconferencing room.” And just to make it tougher on IT, it’s a highly situational choice about which tool gets used and when. Read More »

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Cisco Annual Security Review

Its that time of year again – the Annual Cisco Security Review.  We decided to feature a whole show on this one – which makes it fun but also of course brings a fair set of challenges.  As good as we are…we can’t cover it all.  You MUST read the report. It is quite good.

So where did we go with it?
We brought in some friends and fun with a few topics as well – notes are below…but let us know your favorites! Read More »

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Experience the Virtual Desktop

The primary goal for desktop virtualization is a noble one:  to reduce total cost of ownership while enhancing security and increasing business agility without compromising the quality of the user experience.

How hard can it be?  That is of course the focus of our latest Data Center episode ‘Raising the Bar on Desktop Virtualization’

Read on for the shownotes!

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Flexible Agent Desktop – New Podcast

New Web Based Agent Desktops

Fresh excerpt on our podcast feed pulled from our popular episode ‘Bringing Collaboration to the Contact Center’

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