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Flexible Agent Desktop – New Podcast

December 17, 2010
at 10:10 am PST
Robb Boyd

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New Web Based Agent Desktops

Fresh excerpt on our podcast feed pulled from our popular episode ‘Bringing Collaboration to the Contact Center’

Tina and Ruchi show how the new gadget-based user interface enables agents and supervisors to easily customize their desktops to provide faster, better customer service.

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