This week in Washington, DC, I attended XChange 2013, the largest independent channel industry event. This annual event brings together industry experts and over 1000 solutions provider executives from across the US and Canada to discuss the changes happening in the industry and strategies for the future. It is a great chance to network and it was great to see Cisco perform so well in the annual awards once again.
Each year at this event, UBM Channel, publisher of CRN, presents the Annual Report Card (ARC) Awards, which give partners the opportunity to rate their vendors in a number of categories.
I’m so proud of Cisco’s strong presence in the ARC awards. This year, we won the overall award for Converged Infrastructure Systems and all three sub-categories. We were also the overall winner in the Enterprise Networking Infrastructure category, claiming two sub-categories: product innovation and support. Read More »
Tags: ARC Awards, Cisco, crn, partner, UBM, xchange 2013
This is the final post in the Cisco Partner Talent series, helping partners attract, develop, and retain the right people with the right skills at the right time. This month’s blog post goes into detail about the importance of Rewards and Recognition in our Cisco Fit4Talent Employee Lifecycle. To read all of my blogs, see my Cisco blogs bio.
Good job. Well done. Fantastic. We all recognize the power of positive reinforcement but what about recognition preferences? Studies show that how you recognize an employee for their work is as important as recognizing them at all.
Sounds strange, I know. But let me share some data from Maritz Research, a marketing research firm, to get you thinking about your own recognition program. Read More »
Tags: Cisco, Cisco Fit4Talent, fit4talent, partner
Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:
Off the Top
Unified Communications and Collaboration (UC&C) solutions have to be less about flashy technology and more about a productive user experience, according to evidence in the latest entry in our series from Dimension Data and Cisco Channels.
Gavin Hill, Technology Director for Unified Communications and Networking at Dimension Data spoke with us about the research findings and what they mean for current and future implementations. Don’t miss the chance to catch up on the latest insight from this study that features responses from more than 2700 participants and 18 countries across 20 vertical industries. Read More »
Tags: CenturyLink, Cisco, cisco partner weekly rewind, dimension data, partner, partner voices, UC&C, Weekly Rewind
This is the third post in a series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring responses from more than 2,700 participants in 18 countries across 20 vertical industries.
In a previous blog post based on this research, we heard that selling UC&C solutions had to be less about ‘flashy’ technology and more about a productive user experience. In this latest entry, Gavin Hill, Technology Director for Unified Communications and Networking at Dimension Data spoke with us about the evidence that the implementation of some technologies is no longer the end goal in UC&C but have become a ‘ticket to the game’.
“Part of the reason we ran the survey, was to find out what buyers and end-users thought would have the biggest influence on the UC&C landscape going forward. From the survey results, it was evident that video, instant messaging and presence weren’t considered priorities anymore,” said Hill.
He went on to explain, “From what we see in this space everyday, we believe that organizations now expect these capabilities to be embedded in UC&C technologies as a standard. Read More »
Tags: Cisco, collaboration, dimension data, partner, UC&C, unified communications
This is the latest in a series of posts featuring partner success stories where partners share how they’re helping customers achieve their goals by using Cisco technology. This week we’re featuring Richard G. Twilley, CenturyLink Vice President, Business Markets Sales, Eastern Region.
Imagine you’re anticipating the holidays and shopping for the children in your life. You, of course, have a smartphone in your hand. When you realize you’ll face a crowded line just to take home the hottest toy of 2013, you simply tap your phone’s screen to put the toy on layaway.
Now think about the technology and the data crunching required to push personalized coupons, suggested shopping lists, location-based sales, news and information to smartphones. Retailers are harnessing Big Data and mobility to develop stronger relationships with customers.
With technology evolving faster than ever before, and the increasing sophistication and complexity of a modern network, more companies, retailers among them, are turning to managed services and the cloud to deliver transformational solutions that enhance the customer experience and drive profitability. Read More »
Tags: CenturyLink, Cisco, partner, partner voices